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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Always pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad transfer my data from one computer to the other keeps me from having to buy flash drives and risking I can't get things done myself.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad set up my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone and all transfers were made and phone was set up and working before I left the store.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred the data to my new Lenovo. I just brought in my old tower and they transferred the data. It was completed when they said. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent team, easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was dead, but this team took it and transferred all of my critical data from the hard drive to my new laptop within, I think it was 48 hours or less. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional employee I worked with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with service I received. Very knowledgable and professional. Went in the 2nd time and they installed Quicken for me. Do not like the Quicken but not Geek Squad fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad handle my transition to Window 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to perform the transition to Window 10 or the installation of my new printer. The Geek Squad did these tasks for me. The agent assigned did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff is top of the line, couldn't ask for better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent and your help in the store are extremely knowledgeable. They knew just what to do to hook it up for me. Am very pleased and would recommend Best Buy to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job in short time frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred my data from a new external hard drive and then reformatted drive and copied data back onto drive. Works good and so far have not found any data that was lost.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother board fried, I had a large presentation on the computer. The Geek squad was able to transfer everything easily, and I got a goodnight sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great for no tech people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential service. When the screen on my laptop couldn't be repaired I still had a lot of work and photos that I needed to retrieve. This was a way to get my w items in a safe manner

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transferred all important info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the information and files and such that I needed fromy old laptop were transferred to my new one and I didn't have to worry about losing anything or even about not doing it properly myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Extremely Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the data backup Everything was there when I started my laptop. I never skipped a beat. Best of all it was ready ahead of schedule. Great Job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to back up my info after my computer crashed which gave me great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thank you Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after buying a IMAC we needed to transfer some critical data...Geek Squad did a fine job and we have had no glitches...I appreciate the seamless transfer of our information..

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of retrieving the needed info and transferring to a new computer. Made switching from a crashed unit to a new one a breeze for old, low-tech folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prices on the items i always want. Even better this last time the c\Dell computer i had been looking at was ob sale as was the hp printer. I saved over $200 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transfer made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband died and I could not get to the data on his laptop. Best Buy found that it was corroded and was able to transfer the data to another source for me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my data correctly as well as all programs I had previously loaded and very expeditiously as I am on tight deadlines with writing books. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 3 out of 5 stars

    Backed up my hard drive before scrubbing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a data backup, not an actual product. $85. I didn't go back and get it because I had backed it up at home. This was extra insurance to protect my files. After the scrub, I lost Word and all other apps that had to be reinstalled. Given the situation, I would do it again, but it was expensive. My wi fi connectivity issue was not resolved. Still unknown if the problem is Dell or TWC/Spectrum's cheap router/modem combo.I think BB did what it could.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my programs were transferred properly. They even loaded Chrome and Firefox browsers for me. They took time to show me where everything was located on my new laptop.

    I would recommend this to a friend