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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 10,579 reviews
  • Rated 5 out of 5 stars

    Best Buy has awesome data backup services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to recover and re-image my computer, and reinstall all of my items on my hard drive accumulated over 4+ years, all covered under warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Mac Mini decided to die, I replaced it with a new one -- The Geek Squad Data Transfer saved ALL of my very important information and files -- a complete lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed our laptop easy process for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up our new laptop easy process smooth for us

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to have Best Buy transfer data from a non-functioning computer to a new one. The price was reasonable considering we would have lost all our data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV with lots of great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very excited about my recent purchase of the Samsung Smart TV. It has everything I wanted, and then some added features. It is easy to use, and has great clarity in picture from any angle.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    5.7 Gigs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit pricey but my tower crashed on me and I couldnt back it up myself since I dont know how to but still 89.99 for 6 gb is a bit insane no?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Helpful Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad to transfer my data from my old MacBook to y new one. Picked it up the next day and they notified me right when it was ready. Good system!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very personable and reviewed data backup and what was entailed. Mac laptop was repaired and data transferred within 2 days - excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific customer service - timely, sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and took time to explain - I felt confident that the restoration of my data would be accomplished if at all possible. They were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Squad was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my new PC in and needed a transfer of my data from a PC with a corrupted hard drive. The Geek Squad was able to transfer the data and save all my files.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Life Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crashed and I thought I had lost everything! The Geek Squad guys spent a great deal of time and effort on my computer and were save most everything. Thanks, Guys!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad was very patient with me in explaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred my data from my old computer to new one within short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having a current backup for my desktop computer and suddenly have a system failure, my only hope to not lose my files was a Geek Squad data backup. And, YES, it worked.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Job took longer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job took longer than expected and it cost more than expected

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed and happy with Geek Squad crew at Birdcage store in Citrus Heights, CA. They were able to transfer my important data from a dying computer. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my Asus laptop as I couldn't get it too boot up. They analyzed my computer and determined I needed a new hard drive. It has worked perfectly since then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    To the rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely NOT a geeky, so I appreciated having this service available. When I picked up my new computer they helped answer questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very thorough job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very concerned about losing data when my old PC crashed. The Geek Squad was able to transfer all of my files. They did a fabulous job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m to old to haven’t grown up with all this tech stuff and although I’m trying my best it so nice to have the Best Buy employees so ready and able to assist and answer all my question they even supply answers for things I don’t know enough to ask about. They are cheerful and efficient as they work with me and my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at different tablets different companies I decided to invest in the very best. So I got an Apple Pro 10.5. Money well spent and I deserve it.

    I would recommend this to a friend