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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 10,579 reviews
  • Rated 5 out of 5 stars

    Reliable data transfer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is included with my geek squad service membership. Nice to use when installing new hard drive. Loved how they organized data that was transferred.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data transfer is such an awesome service , all my photos , data , documents were easily transferred to my new computer in a short period of time. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the peace of mind that my files would be transferred without any chance of accidental deleting, and the Geek Squad took care of that mission.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer of data was well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a replacement laptop (Dell) and was worried about losing data from the old one, the Geek Squad transferred everything! I was very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy does it ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Letting the Geek Squad complete the data transfer from my old to my new computer was efficient, economical and risk-free. I would recommend this service highly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer went down and I was scared I would lose all my data! Luckily Geek Squad was there to help me back up all my data to an external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have the motherboard on my laptop replaced and lost all my data. Geek Squad did data transfer from my backup in good time and everything transferred beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All files transferred successfully and in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred data from one computer to another. I tried to do this myself and I never could figure out how to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Knowledgeable Geek Squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the services of the Geek Squad on a number of occasions. I have always been satisfied with the results. The data transfer was done quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIRUS ON COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had a virus and the Geek Squad cleaned my hard drive and reinstalled all my apps and downloaded the backup on a cleaned hard drive. Excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reno Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I,'ll never win a thing so why give a review Some of the Greek squad where great and understood what I needed and when I needed it as I traveled 3 hours to get to the store Some of the geek Squad need to go to classes on customer services.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    a nice service for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this service when I transfer data between computers

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in store was able to transfer data from my old computer to my new one with no problems. They also installed the virus protection and my existing Microsoft Word.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Installed My Data Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad the best service around! A smooth transfer of data

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transferred

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my data transferred to my new computer from my old one and everything worked out fine. All the info was transferred and I am able to use it on my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    transferred information to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and everything works great.Very happy with service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad transferred hard drive to external hard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us transfer my late father in laws mac book hard drive to an external hard drive and did it in great time. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and helpful. They made sure I understood exactly what was done and assured my satisfaction with them.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    This is an excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent service. I have used it many times, and I am always satisfied with the time and attention the agents spend on helping solve my problems. I couldn't do my work without it

    I would recommend this to a friend