Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service with diagnosing problems with our old computer and transferring information to our new computer couldn't have been better -- very competent and efficient.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new laptop for my elderly father who had no idea how to transfer files from his old laptop. They did a great job and he was very pleased.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Backup transfer was done fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Backed up all files from an old computer where my motherboard was fried. Received everything back when I picked up my flash drive. Very professional.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are very helpful and knowledgeable. When ask about a product they take there time and explain it to you.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
good job. a bit pricey for what they did on laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment required. was not told this when i purchase laptop. They did a good job and explained where each of the files lived on the new computer
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
transferring data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job transferring data from my old laptop to my new laptop
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad saved and transferred my data from my older PC and recycled the hardware, returning my hard drive. This was done in one day.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Geek Squad fixed my PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I scheduled an appointment after purchasing a pne year contract and the Geek Squad successfully installed several remote devices and increased speeds in one day!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Add the geek squad download all pictures from a crash computer and it held thousand turned out perfect
I would recommend this to a friend Rated 5 out of 5 stars
My Geek Squad Service Experience at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience today was one of the best customer service interactions I've had in quite some time. Cordial, Patient, Knowledgeable, attention to detail, multi tasking are of the some of the things that stood out from today's visit.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went over and above to install my data back up - kept me informed of the progress.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a good job for transferring by data with in one day. All my data seems to be there and they returned my old hard drives for privacy reasons. Good thinking!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Heed squad transferring files to our new laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is amazing. Their assistance explaining all the file transfers made us feel we would have no problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Came with the MAC computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to put on the computer. I was able to put on their myself, which is saying something as I am not computer brained.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
quality work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad was able to save all of my pictures that were on crashed computer, not too much money either gave a discounted price due to purchase of new computer
I would recommend this to a friend Rated 5 out of 5 stars
Spectacular Service Master Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech crew was outstandingly awesome and serviceable. They were able to service my desktop with professionalism. They took the care and time especially Edwin to guide me through the process in ensuring technical expectations were met.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Hit by lightning.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our computer was old and got hit by lightning. We brought it in and the gerk squad was able to get our info out of it on to our new computer so happy.
I would recommend this to a friend Rated 5 out of 5 stars
Data back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before having a new hard drive installed are used to geek squad for a data back up. They were professional and finish the job in a timely manner. Nice job guys!
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex gave great customer service and will be definitely returning to best buy!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Migration was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some problems with my old laptop and they were gone in the newly migrated laptop. I just wish the turnaround was faster.
I would recommend this to a friend