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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up/ transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to have my computer tuned up & the data transferred to my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup for laptop done in timely manner and seems to be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job. All problems fixed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop crashed. Password problem corrected. All data backed up as promised. Geek Squad performed the service efficiently and returned my laptop on time. Running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, friendly & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn around time was very fast - Agent was knowledgeable & tried a few troubleshoot options to ensure the transfer was not needed to save me as a consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and we wanted to assure we didn’t lose our data from the old (broken) one. The Geek Squad did a great job and everything went perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great selection of printer inks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the printer ink I needed in stock and at a very good price. Sales associate also showed me that there was a double size cartridge of the inks that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the data transfer. Geek squad explained everything in detail.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done...they were able to retrieve the data off my laptop after the screen died. A decade of photos, music, and video would have been lost otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They raised my computer from the dead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer died they installed my new hard drive, reinstalled Windows 10 , and did basic set up. Quick, easy, and did it with a smile. Thanks Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my computer in to repair a Windows 10 update issue. They had to back up my data and reinstall OS. No data lost and have my laptop back in relatively short order.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved me a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thankful for Geek Squad for doing the data transfer, it saved a lot of time and a lot of things from my old hard drive that was special to my family.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the skill of the geek squad. I did not want to lose my pictures and information I had stored for family history. I was not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the backup and data transfer on my computer. I would recommend the Geek Squad to anyone who needs assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squuad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very savvy when it comes to pc’s and digital I worked fo4 a large company and they handled that material for me. The geek squad member made me feel like a senior executive again.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    transfer info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to transfer all my info from my crashed laptop to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great option for preserving pictures and files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to quickly and affordably transfer the files from my old (not running) computer to an external drive. They were helpful, friendly, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HPEnvy m6 Sleekbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting my second year with my HP Envy m6 Sleekbook. Just renewed the warranty for the second year of service. Hope second year is just as good as the first. That is all at this time. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad did a fine job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and had Geek squad transfer data from old computer and install new software. The job was completed in three days and everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always provided and technicians always attentive to my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used their service for years and will only trust them to install and service my electronics. Have recommended them to friends and will continue to do so!

    I would recommend this to a friend