Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transferred all data from old to new computer, quickly, seamlessly. Always use this service when I get a new computer.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
No problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad transferred all my data to my new laptop, so very grateful to them. They were very courteous and professional answered any and all questions that I had.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Total Tech worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YES!! Saved all my daughter's items - motherboard shot! Thanks again!!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new computer and wanted things sent to it from my old one. It was done quickly and I am happy with the results.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great printer for Photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is not a speed demon, but the quality of print is excellent. The quality of the photos printed was very good. Ease of cartridges.
I would recommend this to a friend Rated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are an amazing bunch of people. They are extremely knowledgeable and informative. I so would bring back my device if I needed to!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was exceptional in assisting with my data transfer from my old cpu to my new one and no corrupted files were transferred over to my new one.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Data back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents worked on my laptop and did the data back up and I was able to keep everything!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Would recommend highly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got great service when Geek Squad had to back up my computer info before trying to fix it. Great team, friendly and helpful in answering all questions.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Geek Tech Support is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job, took over my computer and fixed the issue. Would like more response on what the issue was - explain why the issue might have occurred.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Easy Peasy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so nice being able to have all my data backed up and transferred to my new computer! Easy peasy!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had them to transfer several programs to the new computer. some programs I had issues with them on the old computer but own the new hp they work really good.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad at the Pflugerville location are personable and knowledgeable. They transferred all my data from my old laptop to my new in a matter of hours.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Saved all my data.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my files and pictures were trapped in my old desktop when it crashed. The techs were able to transfer everything onto my new laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Failed laptop data saves!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took only an afternoon to transfer entire hard drive to a fast new external drive while I awaited the arrival of my new Dell. Seamless!!!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad transfer of data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad performed the transfer of my data from my old laptop to this new laptop. All is working well and smooth. They also answered all of my questions.
I would recommend this to a friend Rated 5 out of 5 stars
the great squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the in store service was exceptional. the wait was not very long at all nd i was shown and eplained the various products and what would be best for my purposes. it was a pleasant experience
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
Completed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The free data transfer service offered by Best Buy is definitely a plus. All facets were completed promptly and personnel were courteous.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
It worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The data transfer to my new computer was successful, however it took a while to figure out how to access some of the existing data.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 3 out of 5 stars
Geek Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad for approx. six years and always very pleased. I needed to have my data backed up and operating system & all software reinstalled. After receiving my computer back a day early, I found out my 10 was gone and the operating system that was installed was an 8. With the holidays and the flu, I have not been able to take my computer back to the store and have them install the 10 that I purchased.
I would recommend this to a friend