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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 10,579 reviews
  • Rated 5 out of 5 stars

    Transfer done professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my hard drive transferred so my computer could be repaired at Mac repair center. Computer came back working well & all data was still available to me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    exceeded my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transfer ALL my documents and ALL my photos from an older computer. Gave a quick overview of new computer. VERY pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife and she loves that all her pictures from her old laptop was successfully backed up to her new laptop so it was a great transfer

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    GOOD TRANSFER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY TRANSFERED EVERYTHING I WANTED FROM MY OLD COMPUTER THAT HAD THE BLUE SCREEN OF DEATH TO MY NEW AND AWESOME COMPUTER THEY HELPED ME PICK OUT.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was helpful and patient with me and my questions-thank you! The job was completed in the timeframes outlined and I am happy with everything so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well taken care of!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to transfer data from my old phone to the new one, but the old phone had to be charged first and it to a long time! The agents found a seat for me and water to drink and kept checking back with me, I felt well taken care-of.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good job, did what I requested.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always helpful. They completed the job quickly and on time. I picked up my device and was given full explanations of what had been done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional techs. The process has evolved nicely over the years. Did not appreciate the sales push from technicians

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    all data was transferred perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer was done in a very timely matter. Being I do charity work it was of the utmost importance that I got my PC back fast, and I did and it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent Geek Squad Team at Kennesaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and the Geek Squad Team at the Kennesaw Best Buy store are excellent. They know how to approach the problem brought to them and find the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our laptop answered all of our questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, very thorough and helpful. They do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick in completing the transfer. I was disappointed they were unable to factory reset my laptop though.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Lost all my contacts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All contacts were lost & could not be retrieved. Has been useful for other reasons. Good to have backup.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Stress Free Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perform the data transfer from pc to external hard drive. Scanned it all for viruses and contacted us when complete. Easy Peasy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Looked for a long time before I purchased this Dell computer. Needed a computer with more speed space and to be able to store lots of videos.

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 3 out of 5 stars

    Unsure of analysis.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m it happy with the analysis of my 18 month HP ENVY. The “motherboard “ was gone. Said the cost would be $500-$600 or more. Hopefully the Geek Squad knows what they’re talking about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and had the geek squad transfer the data from the old one. They did a good job at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a great experience the Geek SQUAD In Store Data Backup. Efficient and courteous & worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad was very prompt in my data transfer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my old computer and purchased an internal hard drive. They made the transfer and it was done earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly data backup and explanation of new phone locations

    I would recommend this to a friend