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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Another Apple Product in the House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my older iMAC. Best Buy migrated my existing software and files from the old machine to the new purchase. They did a great job, and did it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service from some very great people that I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Laptop Transfer and Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job. Easy to schedule appointment. Had an issue once I got home but took it back in next day and got it resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    A life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to clean my laptop of its evil spirits, retrieve my data/files, and it’s like new. Well worth the $!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I was nervous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred all my data from my old computer. I was very happy to not have lost 20 years worth of information from Word.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great help from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was hacked and I basically lost everything. They were able to go in and transfer all important files, documents and photos to new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data backup in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill helped me set up my data backup. Very nice young man, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data guards on the board!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great data backup service; Friendly staff who meticulously explain you how things will be done and deliver as estimated!! Good job geeks.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    A great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Data Back up or Transfer Service you can bring your devices to a Best Buy store and have a Geek Squad agent transfer data from one device to another.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this for backing up our new laptop. It worked perfectly and so glad he was so helpful and knowledgeable about what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Tech transferred my data quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable. The data transfer was great, everything from my old phone transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service surpassed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a CPU in order to back up my hard drive since the CPU did not start. The backup was done, and to my surprise, the CPU is now working. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad walked me through the process to retrieve the data transfer from my old laptop. They were friendly and helpful. It was easily assessable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprensive about making sure everything transferred so it was great to know someone who knew what to do did it for me. I just left my laptop and picked it up the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the screen and didn't want to lose any data. I highly recommend a back up just in case.they took care of it because I wasn't able to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for backing up computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to back up all on my desktop. Work done by Geed Squad. Worked well with download and transfer to my new desktop computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer did not include my photos. Not good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped solve a problem on my computer. I couldn't have done it without him. He knew exactly what he was doing, and saved me lots of time. He had a !00% professional attitude. I will be coming back when I need help. Service was Great!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job of installing my new hard drive and restoring my information from the old drive. All of the work was done in about 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are very professional and knowledgeable about explaining what they did. They make sure you understand everything before you leave.

    I would recommend this to a friend