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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Gek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad rep did a great job on transferring the data

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fixed my computer after I was hacked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in restoring my data after I was hacked. They walked me through everything they did and made me feel comfortable. Thanks Geeks.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a masterful job with my data transfer, everything was where it was suppose to be.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is my main computer I was nervous to make sure it was done right and did not lose my data. All went great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. It is so nice to have the transfer done without having to worry about it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Locked laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to retrieve all the user files from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD was good too in accommodating me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an excellent experience with Best Buy but in Tallahassee. This last visit was no different. The young lady in the computer department is smart and fast, I needed a new monitor, and the young man there too at the time of my visit, explained and led me to what was best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to wait weeks for my pc - they offered a workable solution and I bought a new hard drive and took my pc home.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad updated my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad updated my computer with data from my old one

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was very knowledgeable and help me out with my laptop backed all my photos music excetera with no issues very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up and transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup and transfer of data from my old computer was done in a timey and efficient manner. Turned in for transfer on Saturday and had it ack on Monday

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    The Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad removed a virus and updated my computer. They also backed it up.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a fantastic job of setting up my computer and transferring my data. The told me how long it would take and they set the correct expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geeks did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did all the backing up. I was well pleased with what they did

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to get access to all of my files from my previous PC, having some trouble locating some of my itunes media.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Items transfered accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items transferred accurately. 24 hour turnaround, Had issue with retrieving email. Got excellent help from Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer died, The Geek Squad came to my rescue, and performs a wonderful backup and recovery of my data period I use them again and again and again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Best Buy for the Tecs. they have at the store to help the customers get through a problem with their computers. I appreciate their knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great backup job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to my local Geek Squad for backing up my hard drive with my provided media prior to cleaning up my laptop & installing new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    busted tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job helping me set up my new tablet. He explained everything very clearly. I was very happy to have his help. My new tablet is great and he also got rid of the old tablet that was damaged beyond repair. I was very pleased. Thanks Geek squad.

    I would recommend this to a friend