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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Everything was transfered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the information that was on the old computer was transferred to the new. one. The format was still the same, so all items were easy to find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knew what they were doing. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Seamless transition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you need for a seamless transition between old and new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Got my iTunes playlists back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred at the Victor, NY Store was so helpful and is a great multitasker so nobody waits long. He just needs a few words from you on your issue and off he goes and it is fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard drive backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer crashed and of course nothing was backed up. Hard drive was backed up before being sent out for repairs. Everything looks good and I'm very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad transferred and cleaned my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The events at the store were helpful and nice. The fact that I had to drive to the store 6 out if seven days to talk to them about my computers was ridiculous! You can only talk to someone in another country!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer all my information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to transfer all of my information from my old laptop to my new Lenovo laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to everyone, they help you out anytime, backed up my data from other computer geel olot better about things

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    no problems with data transfer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data was transferred over to new product in timeframe assigned and I have had no missing data or any files that did not work properly

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer was great took less than 2 days. They originally said 7 days

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop froze, then went dark. I thought everything was lost. But somehow they managed to retrieve everything.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Smart one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my old computer to transfer data to my new one. He told me that I don’t have any data to transfer. Honest guy.... Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick service by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful in explaining what they would be doing to transfer my data over. They answered all my questions also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD BACKED EVERYTHING UP AND HAD ALL MY NEW PROGRAMS INSTALLED WITHIN A VERY SHORT TIME AND I WAS BACK UP AND RUNNING THE SAME DAY.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was trash so it was great that they saved all my data. Wish they could of saved the programs also but guess they all have to be reinstalled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad is the best place for wat you need by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members very sympathetic and understanding with me. I had my computer compromised before I knew what was going on! I do not have the greatest understanding of computers as it is and when I brought mine in to the Geek Squad they were of great help to me about what happened and what they could do to help me recover information, recover my pictures and clean up my computer and add security to it. I am very grateful to them for all they did for me and helped me understand what they were doing. I now have them behind me for a year and probably more! Thank-you

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer that was to completed on this occasion was one of paramount importance. The fellas at Geek Squad made it happen with precise execution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Purchased for an upcoming trip - the camera seems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to set up, good lens, not tough to figure out how to save photos even for an old guy like me

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Ken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers 24/7 service to answer and fix computer problems

    I would recommend this to a friend