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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Save old pics and other important data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of pics on the old computer and didn't want to lose them plus a few other bits and pieces of data. Wise and prudent decision.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't backed up my info on my laptop and so when I took it in for some repairs, the geek squad did that for me. It was easy and a good thing to do.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to retrieve most of the data on my failed hard drive and transfer it to stand-alone storage device. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was a little expensive for me, I still went ahead with the back up as I had important data to recover from my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 3 out of 5 stars

    Completed service. Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed the service i requested on an old laptop before i recycled it. But when i asked them to verify that the work was done before i recycled my old laptop, they refused. I asked for a manager to approve the verification and the employee made it such a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the speed with which they did the transfer. Would recommend it for anyone. Saved me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer died and I had the Geek Squad transfer my pictures to a USB stick. Very happy they were able to save my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    they were able to get my data transfered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate that my data was able to be retrieved after my other computer died and I was not able to even turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Nice to see all our files on the new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had thought we lost all our pictures, family history.But you guys were awesome and was able to save, transferred and backed up all our data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great help for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my husband and I are not techies by any means we rely on the help we get from the geek squad. The transfer of info was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent did everything that was asked if him and explained everything to me that I could easily understand it.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Performed what was wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was locked up and they unlocked it. They backed up the information I needed backed up and I am very satisfied with the work that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was all part of m original purchase and request of the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I bought this Smart TV for my kitchen counter. It fits perfectly and amazingly easy to operate. I love shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that they were able to save e]everything from my PC.That way I don't have to start over.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    It took very little time for the data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer to the new computer was flawless and appeared on the new computer exactly as it was on the old one. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Knowledgeable. Easy to get an appt.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred my data to my new computer. Also, they spent time answering my many questions and were very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with purchasing a Mac for daughter. The ease of use is amazing and this will probably be my next computer purchase as well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit pricy, but it worked. There is not much else to say. I had work info & programs transfered to my new laptop. It's done & works

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Wouldn’t be without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the expertise and the service from Geek Squad - they did an excellent job of transferring my data from old to new computer.

    I would recommend this to a friend