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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    This backup was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an incredible job on backing up my data for me from one computer to the other! I highly recommend the Geek Squad for any computer work!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it's data back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made it very quick, easy and painless. I was glad to pay them so I didn't have to do it myself and I knew it was being done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter purchased a new laptop and brought it in for Best Buy to back up all her old stuff on the new computer. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great support , as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up new computer, downloaded old files, backed up files. Everything was set up and ready to go when I got the new computer!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer Complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to transfer from my computer hard drive to a portable to move to a new cpu. The Geek Squad did the within 2 hours! Very happy with their help.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up of computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new laptop an asked the geek squad back up my three old computers to an external hard drive. They were very agreeable.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my old laptop data transferred to the new laptop. The Geek Squad explained the process and finished the job a day earlier than estimated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad geeked out on me.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my computer in for a complete data transfer. They didn't download any of my data. They only did the data from the other person's folder on my computer. I specifically told them EVERYTHING, including the folders from my desktop. NOTHING of mine was transferred!! I now have to find the time again to bring the big old thing back to do another data transfer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data backup transfer did everything it was supposed to do. All of my pictures, downloads and apps were all transfered succesfully.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very happy with back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was entact. All my web sites were placed as should be. Excellent transition from my other computer, which was was totally disabled

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful in transferring my data & pictures to the external hard drive storage unit. I am very satisfied at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Download Info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my information from broken laptop to a flash drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective delivery of services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred data from my old computer hard drive where the motherboard was fried to my new Deal of the Day laptop quickly and inexpensively.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer was done by my local Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my latest desktop, I needed a data transfer for the old desktop and the local Geek Squadron did a SUPER job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something small for my new home that doesn't have a microwave, this product was exactly what I was looking for and at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Boulder, Colorado Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team in Boulder, Colorado have customer service down to an art! So helpful, so patient (with us old folks), so professional! Our agent, Dom Susskind gets a 10 out of 10 on excellence.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Hard Drive Crashed, Geek Squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard drive crash with some important data that had not been fully backed up. Geek Squad recovered all of it completely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad performed great service again this time. Their staff are highly trained and computer experts as the name represents - the geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad boss deserves a bonus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great job and very fair with pricing. The boss of this Geek Squad used common sense, which normally doesn't happen at these type of stores!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up done. Worth the time spent to have it done.

    I would recommend this to a friend