Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 4 out of 5 stars
Expertise and Adaptability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Managed to retrieve a bunch of otherwise unacceptable data. Not all of it, but to a point where it was significant.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Easy to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I had to do was take my old computer to the Geek Squad at Wilson Best Buy and they took care of it. Had to make appointment first.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad saved my husband’s data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness they were able to download his data onto the external drive. Laptop just stopped working and all could have been lost.
I would recommend this to a friend Rated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very professional, explained the entire process to me when desktop was dropped off to them.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 4 out of 5 stars
Very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad team is very friendly. Explained the problem and provided a easy fix. Completed the data transfer within few hours :)
I would recommend this to a friend Rated 5 out of 5 stars
Caring & informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of help was given, including information to help me set things up and continue backing up data after service pickup. Additionally, when an error occurred with the first transfer, the team helpfully re-did the transfer as a complimentary re-do (and explained what the problem was with the first attempt too)!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and support. They are dependable. Good customer service. Stand behind their service
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data backup and transfer? Yes, please!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my computer was on the fritz, Best Buy saved my documents and pics by doing a data transfer for me! I don't like the cost, BUT my stuff was saved. Thank you.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Transfer service done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Transfer of files from old computer to new laptop was done quickly and Geek Squad was very helpful and patient in helping me navigate and learn new laptop system.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
quick efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They recovered the data from my old hard drive and transferred it to a portable drive.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Lifesaver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My motherboard crashed and they transferred all my data with no accompanying viruses etc to an external hard drive. No lost data!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Lifesaver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I am not tech savvy, I'm sure I would lose half the stuff on my computer if I did it myself. This service is wonderful.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Positive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the services made available at this time. I received all of the information transferred.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
The service was great. My laptop runs much better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad removed malware and cleaned up the programs on my laptop. Now it runs so much better! Thanks, Geek Squad!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a ton of images to transfer and the Best Buy Geek Squad made sure they were all successfully transferred and kept my data safe!
I would recommend this to a friend Rated 5 out of 5 stars
Happy Customer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan, Luke and Taylor. You guys were awesome!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment time was honored. Knowledgeable. Patient. Answered questions clearly and easily understood. Gave Apple service a run for their money
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
geek squad saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they transfered all my data from my old computer to my new computer saved my lots of time!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the data backup service when my hard drive went out. Was very thankful that geek squad recovered all my data!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job transferring all my data and programs
I would recommend this to a friend