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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Expensive service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably in future will go on YouTube and do it myself, however the geek squad did the job well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone do this helps me since I wouldn't have a clue how to do this and they are so much faster than I would be.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred my data with no issues and had my pc back to me in reasonable time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Recovery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was able to successfully recover my data from my computer that had quit working.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Happy wife, happy life, sad pockets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. Much more than I wanted to pay, but wife was happy files were saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence Builder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received immediate attention upon my arrival with an expressed understanding of my issue once I described the BLUE screen at the operation level of my HP Computer!! Certainly built confidence!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Don't lose your data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a new laptop meant dealing with keeping all current data. I let the experts of Geek Squad do. Done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to retrieve my information and data off my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Backed up and saved photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job in retrieving and backing up irreplaceable photos and videos when my desktop’s operating system failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, it' convenient to be able to find the ink I need for my printer in my neighborhood in the size I use at a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad knows what they are doing. They have the knowledge and expertise to get the job done.. Have recommended the services to many friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The agents were able to transfer all my documents from a failed hard drive to a new external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restoring my laptop data saved me a lot of headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was helpful in backing up my laptop data to a thumbdrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with both the in store help in selecting 5 new items. Two different GEEK SQUAD members did two home installations and were excellent. Knowledgable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good job Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a really good job on this. Very happyl

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at the counter in the store was very helpful in gettin my the files off of my old laptop, and onto the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great backup alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lap top crashed i had alot of important school ans church stuff, took it to my favorite store BB, they were quick ,friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Transfer data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of data went well. Unfortunately I had hoped for a couple of files that were not on the back up disk.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad Saves My 'Life'!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would have to recreate all my data, but the Geek Squad retrieved everything in perfect condition when my laptop crashed.

    I would recommend this to a friend