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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Best Buy comes through. Data from crashed computer transferred to a new computer seamlessly and I even got the old hard drive back.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Transferred and organized info from old to new lap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job transferring the info and diagnosing the problem with our old laptop and helping us with the repair.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, guys, fixing my computer. And, after doing so, a complete data transfer was in order. Thanks so much for a job well done!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    geek squad transferred data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    data transfer was completed in a timely manner and completed when promised

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful that the Geek Squad was able to retrieve my info and get it onto a thumbdrive for use in my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfering data from my old laptop to my new laptop was great advice be the Best Buy Sales Person. Geek Sqaud did in less than 24 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my old files taken off my hard drive for my new computer. Everything seems to be what I asked to have done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Happy with program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that Geek Squad was able to help me. Thought all was lost until Geek Squad people told me that some of my stuff was able to be saved :)

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    We have had help with several computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has helped up set up multiple computers and done repairs as well. We really like their service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A laptop I purchased was still under warranty but had suddenly gone blank. They backed up my data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Done right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it right. They took the time to ask all the right questions and were able to execute what I need done

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and the Geek squad was ver helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad. they are friendly and very helpful.I wouldn't hesitate to recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy and complete data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop completely crashed, Geek Squad was able to completely transfer all of my old data to my new computer within a day.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast answer thorough. This really saved my work. Everything is easily restored. Took some time but worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staffer very helpful and knowledgeable spent extra time with me this is someone I would have employed before I retired

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to copy all my files from a hard drive that I thought was a total loss to a removable hard drive that I can plug into any computer to access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung dvd-blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for easy of operation and vivid colors on movies. Wither it's DVDs photographs or other media it is easy to operate and you get great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up transfer was a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Geek Squad for all my computer needs including the back up transfer. They always do a superior job and takes the stress off me.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad Lives Up To The Hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service. Very knowledgeable people, friendly and on time. They have fixed my laptop in the timeframe they said they would.

    I would recommend this to a friend