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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 10,579 reviews
  • Rated 5 out of 5 stars

    Super easy and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always ready to fix any problems and recommend any solutions. They finished my project ahead of time and were completely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your techs are the best ever. Unfortunately, I don't have a car and have to beg someone to drive me out there (miles away). But I never worry that they won't be able to fix it; they always do. I hope to take my laptop in tomorrow, because my computer can't find the right setting for my printer (HP OfficeJet 3830). I even tried redownloading the software and that didn't make any difference.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My files were transferred from old computer to new computer. Excellent service in a short time. Very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rely heavily on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dependable fast service and knowledgeable about the slightest question geek squad is a main reason we shop all electronics at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were worried that our last desktop was so old that we would lose info but everything that mattered to us was transferred. Years of photos! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great job with my files and helping me make decisions during the transfer of files. Very responsive and quick to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are my guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your back! Really good bunch of young folks that are current in the science! The price is right. It creates real value!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard drive failure and thought I'd loose my data, but the Geek Squad came to the rescue and saved about 85% of my data!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Recovered all my info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard drive fail and they were able to access the data and transfer it to a portable drive. All accounting info was in tact.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    the geek squard is a really good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is really good to work with and I have dealt with them before and they really know how to fix about anything Best Buy sells

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    they do a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait longer than expected for them to complete the transfer of info but it was worth it. Everything came out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs transferred the data from the old computer to the new one faster than expected

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data transferred successfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to time constraints used Geek service to do the backup and transfer. Everything functioned as promised

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    geeksquad were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was able to fix my computer and reinstall my old data...the whole process was relatively painless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad revived my slow-running, clogged up computer and returned it to the speedy, one click wonder it was when young! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office is a good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to send and receive Word documents and Excel spreadsheet. This makes my interaction with many other users seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient work done. Kept me informed through the process. Was easy and computer back to it's old self.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Backed up and transferred data to new desktop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad backed up data and then transferred to my new desktop. No issues and everything transfered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had lapyop reafy a couple of days a hea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad worked on my lap top and gave me enough ingormation to make a sound decision.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serviceHad my back up done through geek squad they did an excellent job timely and full transfer no problems

    I would recommend this to a friend