Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data Backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Geek Squad Services to be great. They delivered the new computer complete with all the data backed up with no problems.
I would recommend this to a friend Rated 5 out of 5 stars
The new hard drive is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new hard drive that was suggested and installed by geek squad made my computer work like I had just purchased a new computer.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.took my old portable hard drive that wasn't working we had some family pics and got them transferred to a new one
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Good, timely work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad transferred my pertinent data from my old laptop to my new one and did the work quicker that was promised.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I lost thousands of photos but the guys st Best Buy were able to transfer for me so I could keep them all
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Best Service EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Brother had bought a PC to replace his old one. GEEK SQUAD Down loaded his important info he wants saved WITHOUT any problems.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Purchased back up drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The data was transferred to the back up drive. I am happy with your service. Pauli Morin
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
It saved my documents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was fast and the geeks were nice, helpful and very respectful. Unfortunately this process only saves documents. The pictures, music and other items that I purchased on my desktop were not transferrable. For all the information that they were unable to transfer I think the service was overpriced. They should offfer a DIY option at 1/4 the price.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Everything Retrieved from Broken Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No promises were made as to whether the information from my hard drive could be retrieved, only that they would try. They succeeded.
I would recommend this to a friend Rated 5 out of 5 stars
Those people are terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had a communication problem between my laptop and my printer. I was asked to bring the printer in to have it checked out. Because it was heavy, a Geek Squad person helped get into Best Buy and found a place for me to wait while he checked it out. The wait was short, the problem was quickly my car and explained to me. I got the printer back into my car and thought "what would I do without them?"
I would recommend this to a friendRated 4 out of 5 stars
helpful, but not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a new computer and wanted my documents and more importantly all my music transferred over from my old computer. When it came down to it, only the songs I purchased from "itunes" were transferred to the new computer! And all the other hundreds of songs I purchased from other sources and/or downloaded from my cds were not there!! Planning to make ANOTHER appointment with Geek Squad to see if they can ALL be transferred over and NOT lost!
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad technicians were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GS technicians were very helpful and responsive for problem assessment, data recovery and transfer, and finding hard tor reach data.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad quickly and easily transferred saved data from old/fixed computer to newer one while I waited.
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased replacement ink cartridge both black and color. I always buy it from Best Buy because of the price and rewards program.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy way for me to transfer data onto my new compu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy way to have files transferred onto my new computer. Best Buy a cost-effective and efficient way to make this happen.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek squad checked and optimized laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works great and is a lot faster. They backed up laptop on a flash drive for me too
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great time saver transfer by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was able to transfer my data for me quickly and efficiently. I was afraid I might mess something up but they did it without any errors.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think they would be able to recover my data, but not only did they recover it. It was recovered transferred and returned to me the same day.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
portable Back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and easily portable backup. A must have product to ensure you have the files secured and available for you.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Geek squad did good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents transferred all my data in timely manner and explained what was done
I would recommend this to a friend
