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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 10,579 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very friendly and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased my computer and had them install a few things. took no time at all and they were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    As needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK group did a great job helping me understand the problem and making suggestions to complete the process.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in external hard drive that wouldn’t charge - team was able to collect all data and out on new drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from geek squad with backup and transfer to new computer. Very knowledgeable and great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    They tried very hard and it finally worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Mac died, whet to repair and they worked for a week on my old Mac for a week. They were finally able to recover all of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Back up worked out fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data I was concerned about got backed up to my external drive & then restored to my computer as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad for saving everything! I would be so lost without all the photos, music and other files on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great way to transfer data from my old hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hard drive needed to be replaced. I had Geek Squad transfer my data to my new hard drive. They did a excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job of transferring my data from old laptop to the new one and putting data onto backup hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I got back all my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get all the data I expected. A very good service. I will recommend this to all I know can benefit from your expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer and updates complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to save required and attached programs in order for a very successful transfer. Saved a lot of time and troubles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this style of phone will br used during a power ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision and research for this style of phone is it.s versatility during a major electrical power failure at our personal residency. I discussed this possible scenario and and what specifications for a hard wired phone would function on the cable phone system during a lengthy major electrical power disruption to our private residence. Then using my best buy reward points to obtain the required phone for emergency use at our personal residency !!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in setting up my new computer. It is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had crashed, it wouldn't even turn on. They were able to get everything off that laptop and transferred to my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data backup was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data backup not as complete as I would have liked. Good insurance against loss of critical information

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service by Geek Squad!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Geek Squad to the rescue. Did a great job of data transfer from my faulty HDD to SSD!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could I ask for? They did it all, transferred my data and fully explained all that was done. Thanks Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent set up and they did everything. I had no idea how to do this and it was very reassuring that they just took over and did it.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful service technicians. A bit of a wait time but understandable that everyone has different tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad transferred the data on my old laptop to my new one; it was done within an hour or so.

    I would recommend this to a friend