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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Valuable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic operation covered - Would suggest bringing a list of questions for an easier transition on the buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering this service was well worth it. Trihn at the N May location in OKC was the best with Geeksquad. I see her every single time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had lost all information in my son's computer. They repaired the computer and recovered the information in a record time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad backed up and transferred all my data from my previous laptop. They even gave me a lard copy backup.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 3 out of 5 stars

    Worked as explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been paying Geek Squad for 3 years and haven't had any issues. The first time I had an issue, my computer crashed and they couldn't fix it. Therefore, I had to get my data backed up and my machine reset to factory default. Best Buy charged me $90 to back up the data and I lost my Microsoft Office. Not happy at all, but the backup worked for the files

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tech support transfer data from my old pc to my new one. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Downloadtransfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy and rep did it all while I waited and explained

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are the best and they knew what I needed to get my computer going at its best and the people are extremely nice

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer from old device to new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service - transfer was fine after the technician and I located missing/hidden files within the new programs.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer data is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice it is to get data and pictures from an old desktop and not have to do it yourself! It took a day but well worth the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Legion Slim 7i had a power issue due to possible surge/static and the Geek Squad was readily capable to fulfill my needs. They explained everything they were going to do and they ended up finding an even quicker solution at the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    THANK YOU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead computer--bought a new one! With a huge deadline looming Geek Squad to the rescue with the assistance of a great team at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Back up and Transfer of DATA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Nick Jensen) was highly knowledgeable and courteous. Data was transfered without losing any info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work performed by qualified technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians are highly qualified to perform the work. Very professional attitude and friendly treatment of customers.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad thank you. Thank you for transferring all my data to new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to have geek squad back up my computer. Did it myself. However, they were very knowledgeable and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Laptop repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The repair to my laptop was completed on time. It was very gratifying to being inconvenienced for a short 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer went black.. was able to salvage hard drive...BEST BUY staff was able to transfer requested files with no problem...

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fine data backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This data backup worked with no problems. The tech people at Best Buy were very helpful with my problem computer!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did this professionally and quickly- they were able to have the backup done from the other laptop fast even in holiday season.

    I would recommend this to a friend