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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 10,579 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love having this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so much easier to bring in my computer than try figuring out what to do. I love having experts I can turn to.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was completed in a reasonable time. I like your representative going everything they did in a respectable way.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Squad was grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are so helpful to me in all my needs The data back up and what I needed to accomplish was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great help for a needy novice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this laptop for work. They did a great job transferring everything from my old laptop to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    very satisfied with everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent transferred data, Good service and adhered to safety measures in home due to covid.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always come through for me. Whether it is an in-store service or calling to have my system cleaned, remotely, they are the best!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Issues at all. They transferred everything from the old computer to the new computer. It is all organized and easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional during the transaction. They had the data transferred to my external drive in less than 24 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer from old to new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my pictures and documents were on my new machine and were easy to find. I am very satisfied with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give good information about the products. The coverage products is where the issues arise, go for total. The other one really only gets you the discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is compact and lightweight. The speed is good and the memory capacity is impressive for its physical size.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Successfully transferred my most important data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some difficulty, the geek squad professional was able to move all my most important data from my old computer to the new one

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer was fast and very thorough. Have never had a problem with BB doing my transfers. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to back up a very old laptop onto an external hard drive for me. The service was completed very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product . Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great. The numbers are easy to read without my glasses. Roomy inside without taking up too much counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer laptop and they transfered all of the data from my old one that was fried. No headache for me.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team of Geek Squad members that treat you like you are at the Cadillac dealership. All that is missing is a glass of wine

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    execellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all problem areas were corrected with old pc and all files were transferred to new pc and new pc set up. Tech's did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Transfer was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer of my items to my new computer went well. Although I was Misled about the purchase of Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, they did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the one computer that previously had Vista on it, everything came out just fine. But for the other computer that previously had XP, there is a lot of information that I cannot seem to locate. Now I am forced to go back and transfer information myself from the old computer. Thankfully, I still have the computer. I did go back to Best Buy once, and they helped me out a lot, but just can't be going back every time I need to find something.

    I would recommend this to a friend