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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase a new computer and printer and get data transfer from the old one in less than 24 hours! Super pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred my data from laptop to new All-in-One and did it in less than a day. Easy to find on new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad appointment system does not work very well at all. The Geek Squad work needed was accomplished efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Swift Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of backing up my files from my laptop even though my old laptop was not operable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes life much easier if you don't have the skills to perform yourself. Takes all the stress out of getting a new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job covering my lost data. They completed the transfer in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really knows their stuff!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly amazed at the level of knowledge shown by the Geek Squad! They helped me to understand what could be wrong with my computer and assured me that everything possible would be done to correct the problem! I left there feel relieved and confident! Appreciate them and I am always at ease when I bring my electronics to their counter!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done job Is very simple data transfer that I brought in my old computer to get onto a flash drive

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the quick service of geek squad. They also were easy to understand. Just a bit pricey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was really easy the staff was excellent and helping me and I was informed step-by-step I was shown how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    PC clearup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very GREAT service. No hassle! Friendly and knowledgeable employees.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Nothing left for me to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything fot me, so that my back up is automatic. This is the Best Buy and Best service money can buy

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer for my son for Christmas at another store but I only trust the Geek Squad for set up and data transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for someone with little computer know how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and I got what I needed without the extra time/headache of figuring it out myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about this, they backed up my information and put it on a flash drive for me. Convenient and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad recovered the data I needed and provided me a computer "ready-to-go" with all my data readily available.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thought it Was Lost for Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive died severely. Somehow the Geeks were able to painstakingly salvage 99% of everything over a period of 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to transfer all of my information form my old computer to my new laptop and the Geek Squad handled it all!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good data transfer and techs did the second transfer to my reconstructed operating system once it was completed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expensive but worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to get it done here and have them do the work, than to do it yourself for half the price.

    I would recommend this to a friend