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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Backup data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup didn't erase any of the data. They did a wonderful job, keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geary job by the Geek Squad. My computer would not boot up. Geek Squad backed up all my data and fixed the issue. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Store personel not well informed but helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the store personnel gave incorrect information but the main center that recovered data was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfer Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred everything that could be transferred.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    All of my data was successfully transferred!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though there were problems, the tech overcame the problems and was successful!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad did a wonderful jon transferring data and files from old computer to new computer, did it in less than 2 days !!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to back up everything as needed. I had no problems. They also did it in the time they said they could do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup as part of computer repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup was performed as part of computer repair. Evidently the antenna system for wifi originally installed on my desktop is not compatible with Windows 10. So whenever my PC attempted to update Windows, it would try wifi first (I don't use wifi). They found the problem and disabled the antenna. The backup was taken as a precaution, but was never used. So this review is really about how they debugged the problem. I haven't had a problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale, works as expected. Looked at different brands but for the price it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I had asked for was transferred from my old computer to my new computer with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great service for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old computer gave out on me. Other places quoted $500-750 for data recovery. They charged $99 and I got all my data

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They restored the info on my laptop from a hard drive and i have everything back and the laptop is up and running again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My person was very helpful and knowledgeable - he was able to explain all the changes on this new desktop and Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Recovery and Data Transfer Service was outstanding after my computer suddenly just stopped booting up..

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech did a backup of important files while my computer was being fixed, Good job

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Computer quit working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer stopped working and couldn't turn it on. Geek squad goto my data from computer to external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to get the old computer to function long enough to get the information off of it which I couldn't do.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful.I hope everything stays ok. It's good to know I can go back to the Geek squad for help.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer of info to my new computer was completed in less than a day

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we lost our hard drive data, but Geek Squad was able to transfer it to our new device, with NO loss!! Thanks guys!!

    I would recommend this to a friend