Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10581 reviews
(10,581 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its data transfer capabilities, ease of use, and speed. Many customers appreciate the overall performance, service, and the ability to quickly back up their hard drives. While the knowledge and professionalism of the staff are valued, some customers express concerns about the price of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Data backup & transfer of information from our old laptop to the new one was done seamlessly with no problems.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
My Passport External Drive works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it a month now and it works great. I'll be purchasing another one for my business.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Process was done in under the expected time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred all our data for the new computer.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great help from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great in helping me transfer data from a cd to a flash drive where I thought the data had been lost.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service at a fair price. Have ben using geek squad for years.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Geek team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek team is courteous and efficient. They are good at what they do
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
I purchased a service, not a product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer of data from my old computer's hard drive to the hard drive went without a hitch in the time frame promised.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Fast service and great customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service and fast turnaround. I thought the laptop was a goner but the techs brought it back to life. Thanks!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Every thing went well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my new printer to my laptop. They explained the steps to use the printer.
I would recommend this to a friend Rated 5 out of 5 stars
Great Back up for computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Back up for my computer that is older. This is a life saver if/when,the hard drive may crash.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
A crash IS coming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the road, system goes down, replaced system but no guts! Had several backup data's done for HOME and ROAD.
I would recommend this to a friend Rated 3 out of 5 stars
Very confusing…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So-called employee of the month or best employee Justin dodges me again had another employee help me. Was very confusing At first, he look like he lost my data Couldn’t find my pictures music anything none of my dad seem like it was there then I found out it was on the cloud when I got home and on my OneDrive, that’s the only time geek squad gave me an OK service. Still not recommending.
No, I would not recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Needs new tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was truly worried about my old data making the transition, but all was there!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad does a great job. Make an appointment, makes it so easy to drop off and pick up whatever you need repaired.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent way to keep your data safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that the back up device is small enough and doesn't take up much space. It is very user friendly as well.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Glad for this service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred all my information and explained how I could find it on my new one
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, the Geek Squad did a great job in transferring my data from my old desktop to my new laptop
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this device easy to use and backed up files from 3 systems with room to spare.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Service is awesome, trust worthy and always there when I’m needing help. I appreciate them much.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The data transfer went quickly and smoothly! Staff was very knowledgeable and helpful.
I would recommend this to a friend