Customer Ratings & Reviews

Excellent data transfer service by the Geek Squad at the West DesMoines, Jordan Creek location.Quick appointment after new computer purchase and transfer was done promptly and with all my additional requests. Updates kept me aware of the progress.

I would never be able to upload all my data files to a new computer. Geek Squad makes it and effortless process. Highly recommend that when purchasing a new computer, that you allow Geek Squad to transfer all your data files - documents, photos, mail account, etc.

they transferred all my information to a new hard drive and i couldnt be happier. the new hard drive functions well and im happy that all the information was successfully copied. the other hard drive was crashing, so i guess im lucky to get all my information.

The agents were very knowledgeable and were able to explain what was wrong with my laptop and helped me save my info and save pictures. They helped and taught me how to save to my data backup and saved my pictures.

i would have been a lot happier if they noticed i already had this backup service done a year prior, which i noticed after-the-fact in my own records! however, it was perfectly done. deducted 1 star for duplicate work not needed.

The process was great once completed, but we were a little disappointed in the turn-around time. We expected our computer back within a least a week, but we waited over two weeks; however, the IT Tech was very friendly and knowledgeable.

Eric Dostal is fantastic. He set up our new computers and transferred all the data from the old machines. I'm sure this is the second time Eric has transferred some of the data as he set up our old machines when they were new. Good job Eric.

This app really gets job done! User friendly and convenient on the go!

Great Staff to work with. call for additional comments.00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

I had some specific requests and the Geek squad did a great job at paying attention to my needs. Took the computers in just before lunch and they were done by 3 pm. Picked my computer and had my questions answered by the tech person. It was quick and well done.

They treated me professionally and patiently. They backed up all the data (missing nothing) and re-installed it successfully. I was confident in their attempt to do so and they didn't let me down. And, I had my laptop back much sooner than expected. GREAT SERVICE!!

The tech was super!! He made me feel at ease. He transferred all my data from my blown up computer to an external passport. I therefore still had all my data, documents, even favorites. He was extremely helpful and understanding of my plight.

Very helpful service! They diagnosed the problem and knew exactly how to solve it in a very efficient manner.

The greek squad is very informative on what i wanted and very patient . I told them the price i was spending and they showed my pricing range also showed what it does. Very pleased .

I had a new SSD installed in my laptop. The Geek Squad performed the hardware install for free but the data transfer was not included. The Geek Squad did an excellent job of transferring all my information and my laptop was back in a very short time frame

This was so worth the money. Everything (pictures, emails, files, videos) were all transferred to my new lap top. I retired my old XP and converted to Windows 8.1. The Geek Squad helped me through anything I didn't understand and definitely made the switch a lot easier. They are great!

I had a old hard drive with precious memories on it and they were to get them off the drive such a great purchase.

Cannot speak highly enough about the geek squad. They have always been very helpful. They made sure that everything that was important to me was transfered to my new computer and answered all my questions. A very professional group. Highly recommend these people

The Geek Squad has done it again. They cleaned up the old computer and got me ready with a new hard drive. We were told it would last quite a while longer so I didn't have to buy just yet - in the future, but not for this holiday season.

I had four old computers I was tired of looking at, so after some research I found out that Best Buy recycles. I wasn't sure what was on these various computers so I had them backup and transfer all of the hard drives onto one. Very simple and affordable.