Customer Ratings & Reviews

We took in an old computer to get a copy made of the hard-drive, primarily to save pictures. It took 2 days but we weren't in a hurry. Everything was performed as expected..

Would have been nice to have ported my data onto my large D drive rather than into the little SSD C drive. But no problem for me to transfer. Everyone was very helpful.

The best team I worked with. They revived my laptop and all my data.

The Geek Squad is great! I have used them for so many things and have always been pleased with the service I have received. From computers to TV, they know their stuff. I highly recommend the Greek Squad for all your electronic service needs.

The Geek Squad did a great job with my data transfer. They were friendly and professional. The only thing I wish had been different is that they would have told me on the phone when I scheduled the appointment that it wouldn't be ready the same day.

My laptop was giving me a problem. So I brought it into the geek squad and they backed up the data and then replace the bad disk drive in my laptop. Updated from Windows 7 to Windows 10 and restored 365 in all of my data was back on my laptop. This is why I always keep my service plan with Best Buy. Whenever I have a problem with my laptop or any other device I can count on the geek squad to take care of me. I have been a loyal member of Best buys For many many years now I have found that I could always count on them even want to purchase things for my parents and other states. They go in and set up all the gifts and teach them how to use it.

was glad that the geek squad was able to transfer all my data from my old desktop intact. Very helpful agent talked me through any questions that I had and made suggestions on how to set up all my previous files in the format in the current system.

The Geek Squad did an awesome job transferring my important files and photos from my old computer to my new one. The old hard drive was corrupted and I was concerned about what may have been lost, but no worries, they found and transferred everything.

Awesome and easy to work with program! Ben helped me save money and buy the computer program so I didn’t need to pay for backup!

I had just set up this computer when it crashed following a power outage. I was not sure that I needed to back up the files as I did not have too much on the computer and had backed up most of the files already. However, I am glad I did.

Turn around time was two days. I told them what I wanted and they knew exactly what to do. That's worth the money for me, when I don't have to worry about anything. I just pick up my computer and I know it's done right. Great customer service to boot.

needed help w/a few things regarding new computer purchase. was able to see someone on a walkin basis as well as an appt. in a very reasonable time. They were able to resolve issues and direct me to resolve the rest of the issues. would use them again.

I have always been lazy about backing up data but given that most computers suck and die in a year, this little device gives me piece of mind! Doesn't take up much room, easy to use and store a ton of data especially when saving pictures or music.

The file/program transfer from old to new laptop was done in less than 24 hours, 1-2 days earlier than promised.

They did what they promised, at a fair price and in a timely manner. What else is there?

Geek Squad did quickly what it would have taken me weeks to figure out how to do. Geek Squad membership is my 'Best Buy' in insurance!

My hard-drive crashed and the Geek Squad jumped right on it, attempting to salvage anything possible. It was for naught. When I received the call notifying me that they could not retrieve anything they quickly advised me of other options I could use if I wanted to send the hard-drive off. The quick handling by the Geek Squad personnel is a BIG PLUS in my book.

I didn' know if any of my apparently deleted data could be recovered and i got back everything I needed. I was thrilled with the results.

I was happy that the Geek Squad was able to recover my information after my operating system got corrupted. They were able to salvage all my existing data (photos, resumes, etc.) nd e-mails. Plus, they were able to upgrade my computer to Windows 10.

Geek Squad (Centerra Mall) did an amazing job at transferring all my data from my old computer! They also ensured all my data was removed from the old computer so it could be donated to a worthy cause. Thank you, Geek Squad!