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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    changing from a PC to a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very helpful in backing up data from the pc to the Mac but I have been having problems trying to run Parrells to retrieve my old data. Will probably need to reach out and have them help me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad always knows what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always done a good job for me at handling my computer problems. They put all my data on my new laptop & then also moved things around for me when I picked it up & requested it. They're great people to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek squad data transfer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done this before and it was a lifesaver as I had several valuable docs that I needed recovered from my old laptop. I decided to do this for my daughter in this instance and we'll see how it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great service from the Geek Squad for transfering all of the data, pictures and documents on our old machine and transfering them onto our new laptop. They gave us quick turn around and all of our information was taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved my SLOW computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped save my computer. It was not opening properly and cleaned/backed it up. Now it is working much more efficiently and without headaches. They helped give extended life to an older computer, so I did not have to make a purchase that I could not afford at this time. The techs that helped me were knowledgeable and courteous. It was a good experience. I would recommend them to others in a desperate computer situation.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer's OS was corrupted and they worked with me to retrieve what they could of my files from hard drive and transfer to new computer. Could not get everything, but got most of the important stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they finally got it right, my music is in the Library as it shoud be . The last Data Transfer was everything but okay, the geek squad has made a beleiver out of me and I don't have any problem giving proper credit when it's due

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great customer customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my computer so I took it in to Best Buy Geeksquad. It was no longer good they transferred all my information on a disk of some sort for me so I will always have it. Once again thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides technical support for all of your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the gentleman that helped me at the geek squad desk he was very knowledgeable and made good recommendations and explained everything after I picked up my unit everything works just as he indicated

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good back-up memory stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred my files from a crashed external hard drive to a USB memory stick that they recommended. With the transferred files on the memory stick, I was able to transfer the files to another hard drive with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great, but you don't need this particular service if you have an external back up drive and a little time. I was able to do it myself. However, if the time is more important, than I would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a perfect job transferring all my info to my new MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I had the option to have the data from my old laptop transferred to my new one. That was my biggest worry when buying a new laptop, losing all of my files. With the help of Geek Squad, I didn't have to worry about that.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved Me Countless Hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS was able to retrieve 2 years worth of customer date from a PC whose hard drive had failed. They knew how critical the lost data was and went the extra mile to retrieve it. Well worth the annual cost for support.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great Job Transferring Data from Tower to Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad did a great job of moving data, settings, and favorites from my desktop computer to my new Surface Pro 7. The result is that the new Surface Pro 7 looks/acts exactly like the old tower.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Geek Squad helped with new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred my files into my new laptop. It appears everything did transfer but I'm still finding files just in different areas.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    The data transfer from my old computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfers from my old computers and desktop ton a new external drive were handled quickly and efficiently. I was also helped with determining a way to make future storage of data both safe, protected and easy. The staff is great. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's very expensive laptop died after 20 months during last week of classes where she was preparing all of her final projects. Geek squad was able to retrieve and transfer everything to new laptop for a flawless transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service, very professional and helped me with my needs for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Seamless process to consolidate old hard drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician took care of transferring 3 hard drives onto an external drive. They called me back earlier to let me know it was done.

    I would recommend this to a friend