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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10579 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 10,579 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick Solution to a problem with booting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer would not boot up. The Geeks backed it up, re installed programs and turned it around the same day. The Geek Squad has always been very knowledgeable and timely. I'm a very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks got my computer in immediately and had the transfer from my old one done in 2 work days. They were helpful as well as knowledgeable and everything appears to be completely transfered over.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    For peace of mind when your machine goes down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video card on my iMac went out. Didn't know that was the issue at the time. Wanted to ensure all my data was saved before I did a factory reset. iMac now fixed and I have a simple secure backup method, no passwords required.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer to Our New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The data transfer process was done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good turn time, helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my gaming machine. The Squad did a free analysis and determined the proble. I purchased a new machine and they did a thorough data backup in a short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad recovered my tax return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop died before I electronically filed my tax return and I was worried that all was lost. But the Geek Squad successfully transferred all my previous files to the new laptop, including TurboTax files.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Saved pictures!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geek Squad recovering a lot of data and family pics when my husband's laptop died. The hard drive was completely fried but they were still able to recover quite a bit. They kept us posted every step of the way.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very helpful with information. Diagnosed problem we were experiencing and recommended solution

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Steady HP Product user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY always fulfills the demands of COMPETIVE PRICING, THOUROUGH TECHINICAL SUPPORT BOTH PRE SALE & POST SALE. GEEK SQUAD makes transferring data to purchases a breeze and they are very reasonable on their price, installation, and expediency !

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad data transfer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my dead old PC and were able to transfer ALL of my data perfectly. I never thought I would ever see the decades worth of family photos and family history again. Thank you once again Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2in1 14"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service by the Geek Squad team, they are very knowledgeable for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    No lost pics or docs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my desktop died, I like many, had not backed up my documents or pictures. The Geek Squad was able to get into my hard drive and get all those items and transfer them over to my new desktop. Nothing was lost!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Timely service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that I utilized data transfer service when I purchased my new laptop! When difficulties were realized with contact transfer, great effort was extended to correct the problem and in a timely manner!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    fast and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they provided a valuable service since my screen died on my laptop I was at a loss to try and move the data myself. they completed in less than the estimated time and took a few minutes to show me the moved data on my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a thourough job transferring the data from my old laptop and organized it well. They installed my upgrade to Windows 10 pro and deleted all bloatware that came with my new laptop. A great Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was very courteous, informative and helpful in solving a problem I had with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad saved my data from my dead computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly and securely transferred the data from my old computer to an external hard drive. Now I have all of the documents and pictures I thought I had lost!!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer after computer crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. We thought we had lost everything. They were able to retrieve and save everything we had on the old computer, transfer to the new computer and even put all my short cuts in. Yeah for GS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a ssd drive in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it was good service, the ssd works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad provides quality support to save time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad transferred files from my old Samsung laptop to my ne HP Spectre x360 2-in-1 laptop. Data consisted of spreadsheets, word documents, and photo backups

    I would recommend this to a friend