Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Relief!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my data is now available for easy retrieval should my old Toshiba crash. Such a relief. Kudos to Jonathan for an excellent job!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Staff have been most cheery and helpful througout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought two computers, a Dell PC and a Samsung laptop. Geek Squad did a fine job of helping me transfer information between computers and setting up both new ones. It made dealing with Best Buy a pleasure.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Seamless Transition!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moving to a new hard drive was a breeze with the Best Buy Data Transfer Service - in less than an hour all my files were transfered making the change totally painless. Couldn't be happier! Thanks Best Buy!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Laptop Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was serviced on time as scheduled. The agent asked some pertinent questions to diagnose the problem/s and recommended which actions to take.
No, I would not recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great service to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for backing up any important info on your laptop or computer.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
The Geek Squad Is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t say enough great things about my personal Geek Squad “Geek”! So helpful in advising me what I needed to transfer and they did it all for me. I wasn’t oversold on a backup device.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Effective data transfer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the hard drive from my previous failed computer, Geek Squad made a error free transfer to my new computer. It took a day from the time I left the new computer and old hard drive.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Laptop to laptop transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best data transfer experience ever! Tech was amazing. So incredibly attentive and helpful
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Computer data successfully transferred
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my Lenovo Yoga died, I brought it to Geek Squad to recover my data. No fuss, no muss, it was done in about a day. Quick and efficient -will use them again in the future, I'm sure!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent diagnostics and transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians diagnosed hard drive failure in 10 year old I-Mac and was able to transfer data to newly purchased MacBook Air efficiently. Very satisfied.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made sure I didnt loose any of my data ,backed it up and saved it on an external drive as well in the laptop
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Great attempt of recovery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer hard drive died. The Geek Squad was able to at least get most of my programs and all of my files retrieved from the dead computer. I was very happy with their work
I would recommend this to a friend Rated 5 out of 5 stars
Setup and data transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Patiently answered my questions and cleared up any concerns.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Data Transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a fine job of transferring data from my old computer to the new one. I appreciate their assistance, but was surprised that the cost was not covered by my being a GS customer
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Got computer up and running
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a clean re-install of Windows 10 and a back up and transfer of my data when my computer crashed. Also got a flash drive containing my data. Got my computer back into operating condition.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
GreT service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I'm not very adept at navigating all the possibilities of using a computer it's comforting to have all my data transferred so I don't accidentally delete or loose important data. And the service is fast!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Smooth switch-over
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having my files transferred from my old computers to their replacements is always a worrisome procedure for me, for the obvious reasons that I have files that mean everything to me. The Geek Squad transfer was perfect.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Computer memory transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Dell computer died. Time for an upgrade to Apple. But have I lost my documents and photos trapped in the PC (and why didn't I backup more often)? The Geeks had the right answer and I couldn't be happier.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
The Geek Squad transferred my files flawlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent transferred my data and all of my files/ everything remained as they were. He/she/they did a very good job.e
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Using Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the Geek Squad in getting my data backed up and transferred to my new computer. Have used them many times and always pleased with their work, politeness and work done in a quick amount of time.
I would recommend this to a friend