Customer Ratings & Reviews
- SKU:
- 9244711
Customer reviews
Rating 4.4 out of 5 stars with 10579 reviews
(10,579 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the Data Backup or Transfer (In Store) service for its successful data transfer, ease of use, and speed. Many appreciate the overall performance, service, and the ability to quickly back up their hard drives. While customers value the knowledge and professionalism of the staff, some express concerns about the price, and a few have reported issues with their motherboard.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my computer..It was not responding to every command and had a screen on Safari I had not ordered or loaded..They downloaded my data on a unit so it would not get lost..It worked great..
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Geek Squad for a number of years. After diagnosing a pending hard drive failure, a better internal hard drive was installed with all data from old drive transferred.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent and timely service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my new computer, I was concerned that I not lose files from my old one. The Geek Squad transferred all of the files and did so in two days less than their initial estimate. Everything seems to be here.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job in backing up and transferring data for me from one computer to another. I would not be without their Service. They have resolved a number of computer issues, and are available 24/7.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Super fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer died on me and it had been a couple of months since my last back up. Geek Squad was able to recover my files and save to another hard drive. Was surprised at how fast they were. Had my files the next day!
I would recommend this to a friend Rated 5 out of 5 stars
had to do it twice !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the first unit had the files transferred and it functioned a week of 10 days then had issues. Geek squad determined it had a defective hard drive. they downloaded my files to a second unit which is functioning GREAT.
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
New Computer Transfer of Days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an efficient back up transfer of data from my old computer to my new Apple Laptop. I so appreciate this service.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took my computer into the Geek Squad. I purchased a new computer and they did the computer transfer. They had my computer back too me before the stated time. I appreciated the fast service.
I would recommend this to a friend Rated 4 out of 5 stars
Data Transfer was Successful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was able to transfer all of my laptops data to a new SSD but not all the programs and apps (They did not make a Ghost copy of the original harddrive). It took many hours to setup the original programs and apps. The new drive is fault free,
I would recommend this to a friend- Pros mentioned:Data transfer
Rated 5 out of 5 stars
geek squad was life saver
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was fantastic they were able to save all my data on an old computer that had the hard drive go bad they transferred the data to a new drive and everything works
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Geek Squad excels.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years, I have used many different computer "specialists" but I find the Geek Squad to be the best. They have never failed to do the job right. The data transfer was done right the first time. No complaints!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Stress free transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad accessed and saved all the data off my old laptop that would no longer power on and put it on both my new laptop and an external drive. It would have been a major issue if I had lost my saved files.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Rescued data from inoperable ext. hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rescued data from an inoperable external hard drive. Service was performed in timely manner and completed on expected date.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Necessary transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had data transferred from my PC to my new all in one computer. I felt very confident that the Geek Squad would be capable of transferring the data. Everything was done to my satisfaction.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Best Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Geek Squad since its existence. I have always gotten great service and, although I have been upset at times, they have always been courteous and solve the problem at hand.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 4 out of 5 stars
Very friendly technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job backing up and transferring my data but was disappointed they didn't load my Norton software anti virus but decided without asking me to load a different anti virus software.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this when someone got in my computer & messed it up. I had to buy this data backup so they could back up the stuff on my computer & I wouldn’t loose it when they reformatted it. It worked great!
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my new lap top on Black Friday weekend, and handed them my old, rickety lap top. Picked up everything Monday with a complete data transfer, and installation of Office and virus protection.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
Restore computer files
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were very helpful and informative, they went above and beyond to help recover files and then to wipe computer clean to start fresh. This saved us from having to buy a new computer.
I would recommend this to a friend - Pros mentioned:Data transfer
Rated 5 out of 5 stars
data saved - phew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy to know that not only could they save all my data - but they were also able to reinstall Microsoft office professional on my new laptop Happy to be back at work again!!
I would recommend this to a friend
