Customer Ratings & Reviews

Worked great out the box, long battery life, solid materials, good value for price

I bought this laptop to replace an older Dell laptop. I haven't had it long, but the setup was super easy. and I love the touchscreen. It' so crystal clear. I havent used it on battery alone yet, alwsys plugged in.

Needed a new laptop - old one (lenovo) died unexpectedly. Went right to BestBuy, knowing the make/model I wanted and was able to complete the purchase in minutes. So far the new Dell great, and was easy to setup. I'm a graphic designer and I haven't had any issues with my Adobe Suite apps at all.

Awesome laptop for the money. Got it for my business that I run. The amazing Geek Squad got everything transferred over from my former laptop to my new one. I am glad to have the Geek Squad for a resource or to answer questions. Great sales people. Excellent Customer Service.

The computer is used for online work including Zoom as well as cloud platforms. It works well. I am able to have multiple tabs open at once without disrupting the speed.

My husband‘s old PC and not hold a charge anymore. It was physically coming apart at the hinge. I chose this Dell product because of the faster processor, bigger screen, and extended keyboard. It has clear, crisp pictures, and videos to watch.

Computer works great. It is fast and easy to set up.

Working fine with the applications I need. Does not support standard dock stations

Great price with the speed and features I needed. Also got lucky with BB's Price Match when it went on sale a week later so got a refund for the difference. Thanks Best Buy!

Great value. Feels solid - specially the keyboard. It flies - excellent performance in normal browsing, word processing nd spreadsheet tasks.

It’s a Dell from Best Buy, what more can be said? Came perfectly shipped, booted right up and runs fast and am very happy with this purchase.

Very pleased with this laptop. I am not a gamer so this has all the bells and whistles and storage space all at a great price. And best yet, the Geek Squad set it up and transferred everything from my old machine.

This Dell computer is very easy to use and It fits nicely into my back pack. I was able to adjust to it very quickly and the keys are comfortable to use.

A great computer for a great price Lightweight yet durable. Dell does not disappoint. This does everything more expensive computers do at a more reasonable price.

Incredible laptop for the price! My first Windows 11 PC and it exceeds my expectation! I have 2 older DELL laptops and this one follows their history of great quality.

This is the perfect laptop for my home needs. Easy to set up and navigate. Connects with all my apps and devices seamlessly.

I bought this for my son so I don't have direct input but from what he says it's an awesome laptop. Lots of nice features, tons of storage, great display and size and very responsive. Wish I had gotten one for myself!

Replaced an older laptop that was incompatible with Windows 11. First impression it works. Not a fan of S mode but there’s posts online to help get past those configs. Purchased on sale for a decent price so no concerns.

Before buying this laptop ive always stuck to my desktop, and it always felt restrictive. And i might only move it around the house, but it feels more casual. I might not be able to tell you the performance jargon of it or how well it runs because i don't work it to hard but it serves me well for what i do use it for.

Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!