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Customer Ratings & Reviews

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$649.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 364 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, processor speed, and ease of use of the 15.6" FHD Touchscreen Laptop. The ample storage capacity and the added bonus of a touchscreen are also well-received. Many appreciate the convenient screen size, easy setup, and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 364 reviews
  • Rated 5 out of 5 stars

    Dell 15.6"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sale price, free Geek set up and transfer, brilliant tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legendary customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff. Highly Recommend Best Buy for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Speakers: Good for Meetings & Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are clear enough for meetings and music.it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect purchase for a work from home mom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton setup headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick but adding the Norton virus protection was horrible. It caused several problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best investment very reliable will purchase again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a work computer. Enough capacity for a heavy load and all of the needed inputs and ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Worth the money. Good choice for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in good condition, and delivery was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable. No freeze ups. No worries. Good clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just the laptop, but your sales lady. Will come again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great laptop for the price. Has a lot of ram and storage space light and touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in screen quality and keyboard. Would be better if it had the keyboard light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this laptop for few weeks. Good laptop for everyday use, little bit heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school and light gaming. It was a gift and they enjoy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dell Laptop 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine except the startup process. When you power up, the keyboard freezes. Working with the Geek Squad, they told us to then power down and hold that button until the screen goes dark. Then click the power button again and it will work. We were told this is a Microsoft problem and they are working on an update to fix the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 15.6" FHD - good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home/personal use. Easy set up. Good value at a good price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to pushing harder on the keys. Otherwise, good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Has some pros. It's no Mac though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not what i hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Materials and keyboard feel cheap. Screen has really bad backlight bleed. Matte black shows all the fingerprints. While I understand this is not a gaming PC and has no dedicated GPU, it struggles to run games that are 10+ years old. Will do the day to day tasks just fine though.

    No, I would not recommend this to a friend