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Customer Ratings & Reviews

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$649.99
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Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 364 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, processor speed, and ease of use of the 15.6" FHD Touchscreen Laptop. The ample storage capacity and the added bonus of a touchscreen are also well-received. Many appreciate the convenient screen size, easy setup, and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 364 reviews
  • Rated 4 out of 5 stars

    Adams opinion on his new dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my dell latitude 5421 but i do like this is touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but it doesnt support Thunderbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great laptop, except it doesn't support a Thunderbolt dock station

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice configuration with best price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal and better service. Most relible and right place to buy laptop anutime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exceptional Bought for my child in high school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers spot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the carbon black color because you can see the fingers spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the sale price. Keyboards are smooth, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell DC15250 Oct 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far I have had a Dell laptop for 15 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connecting an additional monitor is not possible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a huge disappointment that an external monitor couldn't be connected to the USB-C port. Furthermore, it can't be used for charging either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell is great but the plastic surface comes off as cheap. The internal hardware is very nice with the 1 Tb solid state.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DELL Touchscreen laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my laptop. However, this is suppose to be touchscreen. It is not working well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not strong. I expected to have a strong battery. There is no keyboard light as well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh for meh money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is really not good, even for a cheap laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for bricking Windows 11 and using Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I've had nothing but great experiences with in-person and online shopping. Their customer service is exceptional. But this laptop with its extremely bloated, horrible MS operating system is the worst computer I've ever used in my life. I hate everything about it. No, I DO NOT WANT a Co=Pilot watching my activities and scraping every micron of data. No, I DO NOT want it to auto-update multiple times a day. No, I DO NOT want to go through the Play Store for 'approved' apps. I'm happily using Linux on this terrible OS..so MS can go pound sand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon for a review. Item was just received about

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dimmer screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s ok. But the screen brightness is dim for me. Hurts my eye dark

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could give it no stars Returned 2 first one wouldn't charged. 2nd one had fan malfunction..i decided on another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy at best buy. bad return window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working right after return period. Christmas item. return period only 15 days? stupid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep did not explain some serious drawbacks to this computer, such as the windows feature that does not allow you to add software not in their store,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancel my order 2 times and then I don’t have that computer… very bad best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, in stock. I love this computer. Been using it a month and no issues.

    I would recommend this to a friend