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Customer Ratings & Reviews

Your price for this item is $1,169.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.4 out of 5 stars with 384 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the G5 15.6" Gaming Laptop's performance, graphics capabilities, and fast startup times thanks to its SSD. Many appreciate its ease of use and sufficient memory and storage for their needs. However, some customers find the laptop heavy and note that it can get warm and have noticeable fan noise during use. The battery life is considered adequate by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 384 reviews
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Okay Gaming Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a gaming session the G5 gets fairly hot. Under typical use such as email, web surfing, etc, it runs okay. When the cooling fan starts under heavy use you'll definitely hear it. Not that loud but noticeable.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      LS33,

      Thanks for your feedback. If you'd like to try to keep your laptop at a cooler temperature, you can try the following tips:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice plays good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a little hot but it plays good. With a little under volting it should be a stable beast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the speed and the lighted keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for college!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great to take to college. It has all the features one needs and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for college. We use it almost everyday

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for those expecting dependability, reliability and top performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. A little loud at times but meets all expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have liked to have seen a faster refresh rate on the screen and I am still working out a couple of quirks but for the price paid on sale this laptop comes well equipped for whatever needs you may have. Dell computers generally hold up well and perform well. There is much to like about this powerhouse of a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesomeness!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I ever wanted!!! It’s fast , reliable great for gaming or anything you want!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop, son loves it so far. Seems to be very solid performer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Performance price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great for its price. Recommend it to mid level gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    easiest transition from old computer ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer I've had. I haven't even begun to find out all its capable of.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop with excellent thermal performance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has balanced features and specifications in every aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing laptop performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive size for data is fantastic. Processor is fast. Great screen!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a high-end laptop, not specifically for gaming. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hi quality graphics display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exceptional. I don't think there will ever be better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to start up; I had no issue with this for my AutoCADD software

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great laptop for working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ssd+hhd storage capacity. Excellent resolutions display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for Gamers! Outperforms most in its class.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does great , especially when recording to upload videos

    I would recommend this to a friend