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Customer Ratings & Reviews

Your price for this item is $1,444.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.3 out of 5 stars with 627 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the G7 17.3" gaming laptop favorably for its performance, large screen size, and impressive graphics capabilities, with many also praising the high refresh rate and RGB keyboard. However, significant concerns exist regarding overheating and loud fan noise, while some users also mentioned the limited SSD storage and the laptop's considerable weight. The build quality received mixed reviews, with some finding it solid while others did not. Despite some negative feedback, the price point was generally considered reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 627 reviews
  • Rated 5 out of 5 stars

    Store Manager.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. Great laptop. What is even better is the service I received from all that I worked with when buying the laptop and a Sony 65 in TVs. All questions were asked to the fullest. Geek squad was also fantastic. Everything was done on time. In talking to the store manager Scott letting him know he has hired the best. So nice to have smiles when you walk in the store. Shipping in the store. And leaving the store. Thank you Best Buy. Alan Roth

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is a real gaming laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment I realized this beast had an RTX 2070, I realized this one was capable of playing games well. I wasn't disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve had for gaming and multitasking. Great price for an open box item which looks and runs brand new to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and seamless pickup. Great customer service and overall excellent experiences start to finish!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    KL4ZC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen overall very happy! Would recommend for anyone wanting a nice gaming laptop to even do Other stuff on.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Laptop for your needs!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a photographer, it's fast enough for all of my needs from editing to sending pictures to my clients. A MUST HAVE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First ever personal Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its GREAT!!! Nice keys, very easy to use. Fans not loud like others say. Very nice laptop, no regrets making purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. You can't go wrong with getting it. It comes with a light up keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming Laptop. Was lucky enough to get it on sale. Originally 1699.00 was only 1299.00. Great deal either way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G7 is Solid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's good as advertised. Only complaint is that it didn't have a display port connection. Being a VR Ready/Gaming Laptop that was disappointing. I had to purchase a separate adapter. Minor quibble for an otherwise great laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an absolute must buy when on sale. Extremely vibrant monitor but it does run pretty warm around the track pad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming Experience! Amazing Performance!!! Would recommend for all gaming experiences...

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for gaming. Discreet graphics and SSD make for a solid machine. At this price, it is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and equipped. Works great for gaming. Has most features needed for a gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works amazing and runs smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and use it every day! I run several programs at the same time and it has no problem doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Artist’s friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and responsive. Almost no lag in photoshop with a wagon tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried 3 laptops in 2 months. Returned 2 and ended up with this. Ive had zero issues and it performs amazing

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop! Does not overheat like i read. Probably thats been fixed by updates

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, I don't use this for gaming, it works great as my work laptop. Fast and does what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer quality is great. There is only 1 issue with the new Nvidia update. The laptop completely freezes when I connect an external monitor and use it as an extended screen. I had to go back to the previous driver version. I hope they fix this problem soon.

    I would recommend this to a friend