Customer Ratings & Reviews
- Model:
- G7700-7231BLK-PUS
- |
- SKU:
- 6416473
Customer reviews
Rating 4.3 out of 5 stars with 627 reviews
(627 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the G7 17.3" gaming laptop favorably for its performance, large screen size, and impressive graphics capabilities, with many also praising the high refresh rate and RGB keyboard. However, significant concerns exist regarding overheating and loud fan noise, while some users also mentioned the limited SSD storage and the laptop's considerable weight. The build quality received mixed reviews, with some finding it solid while others did not. Despite some negative feedback, the price point was generally considered reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
BOOF STICK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST DARN LAPTOP FOR ANYONE WANTING TO GET INTO PORTABLE GAMING. honestly one of the best investments ive made in a while. and i have never been this satisfied with a laptop before
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy and big laptop. Totally recommended for hardcore gamers/
I would recommend this to a friendRated 4 out of 5 stars
Gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good system I bought it for my son Christmas gift and he seems to really enjoy it
I would recommend this to a friend- Cons mentioned:Heat
Rated 1 out of 5 stars
DON'T BUY. too hot to handle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of this laptop is poor. Similarly equipped competitors models are better. It overheated quickly. The keyboard was so hot it rendered it unusable. We tried two of these. The first one was purchased as used in "exelent condition ". It came without any factory installed programs and drivers, rendering it impossible to use. Also, I discovered that the device tag on the unit didn't match the a actual Dell assigned service tag. This was problematic since warranty service was not available for it. I tried to return it to a local best buy and they would not take it. They made me ship it back to bestbuy.com. 2 weeks laster still no refund. The second brand new one was unusable because of the heat. Returned as well.
No, I would not recommend this to a friend Rated 4 out of 5 stars
bought entire laptop package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to using a laptop, only had problem with wireless mouse that ceased to work!
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Bought for it for a high school student. WiFi stays up and the computer loads very quickly. Very happy. Run Minecraft very well also so that is a plus.
I would recommend this to a friendRated 4 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a cooling pad and probably extra storage other than that works really good
I would recommend this to a friendRated 1 out of 5 stars
Random Framerate drops due to Dell's Meddling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do a quick google search titled, Dell G7 7700 framerate drops you will find a handful of forum posts full of owners of this laptop or alienware variation and they are all suffering from the same issue. When the system starts to heat up the GPU's voltage is automatically limited. I was playing games (cyberpunk 2077 on Ultra) for approximately 45 minutes at 55 or so FPS and it would instantly drop to 3 or 4 FPS and there was nothing I could do to fix it. The only solution was to let the machine cool down and play at a later time, but at that 45 minute mark, I would have framerate drop almost to the minute. Dell needs to fix this, it has to do with the form factor of the GeForce RTX 2070 max q card. They are a low voltage lite GPU for slim laptops and dell tried to extend battery life by limiting GPU even further at temps over 70c. DO NOT BUY THIS LAPTOP. It may be fixed in the future, but even a used one will not be a gaming machine since you only get about 45 minutes of gaming in a sitting. I am very upset about this, because the laptop on its face looks and feels amazing, but with the framerate issue, it is not a gaming laptop, it is just an internet browser and there is no reason you should spend this kind of money on a product like that.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Valarouko,
Thanks for your review and we're sorry that you're unhappy with the performance of your new gaming laptop. Dell's Gaming laptops and Alienware products come with the Alienware Control Center that allows users the ability to adjust thermal settings based on the customer's usage. We'd recommend adjusting the settings based on your usage in the Alienware Control Center in order to help prevent this issue from happening again in the future. If you have additional questions you can always reach out to a member of Dell's Technical Support Team: http://dell.to/2sH7Qlm.
There is also a support page for your computer where you can find the latest BIOS update along with some troubleshooting tips: https://dell.to/3jgQlm6.
Please also consider the Product Support Page here: https://dell.to/3jH5TjU.
Best,
Bryan
1-800-624-9896
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price but def does what I need it to do for my architecture classes
I would recommend this to a friendRated 4 out of 5 stars
Beast device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Specs are excellent. Only problem is thermal throttling.
No, I would not recommend this to a friendRated 4 out of 5 stars
Love this laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good laptop. Works as expected. A little over priced.
I would recommend this to a friendRated 5 out of 5 stars
Odd that I like a Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast with what appears to be a quality hinge system. I'm not normally a fan of Dell, but it seems to have the best hinge points compared to Toshiba or HP.
I would recommend this to a friendRated 4 out of 5 stars
Decent price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for a starter gaming laptop for mid to high end graphics
I would recommend this to a friendRated 5 out of 5 stars
Good for context creators
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super RTX LAPTOP, HIGHLY RECOMMENDED FOR MOTION DESIGNERS/ARCHITECTS/CONTENT CREATORS IF YOU NEED TO HAVE A MOBILE WORK STATION WHEN TOU ARE TRAVELING. ⭐⭐⭐⭐⭐
I would recommend this to a friendRated 5 out of 5 stars
She wont let me try it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife absolutely loves her new computer. She wont let me even try it so that in itself is worth a great review while I'm stuck streaming on the xbox.
I would recommend this to a friendRated 4 out of 5 stars
Happy kitchen designer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great G7 Dell laptop for design purposes very happy…
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**Great!** Dell - G7 17.3" 300Hz Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GEFORCE RTX 2070 (Max-P) - 512GB SSD - RGB Keyboard - Black
I would recommend this to a friendRated 5 out of 5 stars
Powerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop, I was hesitant at first to buy this dell g7 , but I was not disappointed in the quality and the power of this device.
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very good wish it had more memory, haven't tried any games yet.
I would recommend this to a friendRated 5 out of 5 stars
Two laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my laptop so much I gave my old one to my boyfriend's daughter and I am in the process of paying off my new one.
I would recommend this to a friend














