Customer Ratings & Reviews
- Model:
- G7700-7231BLK-PUS
- |
- SKU:
- 6416473
Customer reviews
Rating 4.3 out of 5 stars with 627 reviews
(627 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the G7 17.3" gaming laptop favorably for its performance, large screen size, and impressive graphics capabilities, with many also praising the high refresh rate and RGB keyboard. However, significant concerns exist regarding overheating and loud fan noise, while some users also mentioned the limited SSD storage and the laptop's considerable weight. The build quality received mixed reviews, with some finding it solid while others did not. Despite some negative feedback, the price point was generally considered reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
very fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing is a power house i upgraded to 32 Gig of ram and 1 TB drive ran tons of game with ease. great value for the money.
I would recommend this to a friendRated 3 out of 5 stars
Gets to hot to be so big
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Baby is HOTTTT!!!!!! Not worth $1800, but if you know that it runs hot and have a good game plan in place to fix the thermal problem then it wouldn't be a bad buy around 1k or below. It's a cool laptop design.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear NickMWest,
We want to thank you for your valued feedback. We apologize for the overheating issues you have had with our Dell G7 7700. Below I have provided steps with the full article that can help you troubleshoot and resolve overheating issues. We recommend making sure the BIOS is up to date on your system. I have given you a link to the Drivers and Downloads page, so you can check for and do any applicable updates.
1. Check and clean air vents.
2. Provide proper ventilation.
3. Run a hardware diagnostic test.
4. Update the BIOS and device drivers.
5. Download and install Microsoft Windows Updates.
6. Run optimize my computer using Dell Support Assist.
7. Limit startup programs.
8. Scan your computer for malware.
You can read the full article here:  https://dell.to/33NYLLE
Drivers and Downloads Page: https://dell.to/3nIvbSN
After utilizing the troubleshooting options provided, if these problems persist, please reach out to our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Rated 5 out of 5 stars
Great work from home laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for working from home and the display is amazing for gaming as well
I would recommend this to a friend- Pros mentioned:Build quality, Performance
Rated 5 out of 5 stars
Great Gaming Laptop!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell G7 is an awesome gaming laptop. It has handled everything I've thrown at it with ease and I have experienced no problems with the G7 thus far. Build quality is good and everything seems solid. Most of the input/output ports are located on the back which I like and you get a USB port on either side along with a headphone jack and SD card slot. Lots of options! The initial set up did take some time. There were a ton of windows updates including a BIOS update. Plan on 1-2 hours to get everything set up. Performance wise the G7 is really good. Of course I had to try Cyberpunk to see how the G7 performed and it did surprisingly well. With Cyberpunk I found medium settings was the sweet spot. I was getting a solid 70-80 FPS and the overall experience was great. Now you could definitely play around with settings to find what you like and still get good performance. High settings still gave me a good 60fps. I also played Destiny 2 on high settings and man is it gorgeous! I got a good 80+ FPS and it was such a pleasure to play. Really impressive. One thing to be aware of is that the G7 gets a bit hot while gaming. CPU temps end up around 90C and the fan obviously gets louder. I did not experience any lagging while gaming or anything indicative of a hardware issue, however. Just please DO NOT actually place this on your lap, pillow, bed etc. while gaming. The Alienware Command Center is great for customizing the back lit keyboard and front light bar. Additionally, you can adjust overclocking, thermals, audio and power settings. It is a good program and will allow you to get the most out of your G7. Overall, I have really enjoyed gaming on the G7. It is very quick and snappy and plays games like a true gaming rig. If you are in the market for a portable gaming PC you can't go wrong with this Dell power house!
I would recommend this to a friend Rated 5 out of 5 stars
Great computer horrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this computer. My only complaint is very similar to the reviews I’ve read which is around the battery life.
I would recommend this to a friendRated 5 out of 5 stars
Thumbs up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have. You never know when you need something like this.
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast service! Will buy again. The fastest service since fast food. Will shop again. Who needs in store service.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this laptop is exceptional. It boots up quickly and has not lagged with the projects I’m working on.
I would recommend this to a friendRated 5 out of 5 stars
Dell G7 Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works perfectly! Store personel were very helpful in understanding the reason to upgrade geek service.
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming laptop for the price. Look into undervolting slightly to keep temps down. But works as designed otherwise.
I would recommend this to a friendRated 5 out of 5 stars
Awesome performer.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming machine. Runs everything on high settings, and is quiet to boot. Dell software is great also.
I would recommend this to a friendRated 1 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop overall. It can easily run all the latest games and can even connect my Vive Cosmos elite VR system. There is one flaw for which I can not in good conscious give this more than 1 star. The function keys. This is marketed as a gaming laptop and most online games have at least the F2 key mapped to some commonly used menue or something. It is not uncommon for a laptop to assign a secondary function to the F2 key. In this case pressing the F2 key activates airplane mode without needing to hold FN. to actually use the F2 key to access an F2 menue in game you must hold FN and press F2. Obviously if you do it wrong you will shut off the internet and have a whole guild mad at you for dc in the middle of a boss fight or something. Ideally a gaming laptop should not have an airplane mode key at all because airplanes have wifi and they encourage you to use it. If you are going to include this key it should be somewhere obscure where it doesnt constantly get pressed on accident or ever.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello NOGPU,
We are sorry to hear you are experiencing difficulties using the function keys on your G7 and apologize for the inconvenience. Rest assured that your keyboard should include a function lock secondary key to remove quick settings from your F1-F12 keys. Likewise, you can disable this feature within Windows settings.
Best Regards,
Anthony P.
1-800-624-9896
Rated 5 out of 5 stars
Dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming laptop. I bought it for my son. But after few days changed his mind. However he liked it very much
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although billed as a "gaming" computer, this is a great laptop for my business and personal requirements.
I would recommend this to a friendRated 2 out of 5 stars
Dell seven 300 Hz gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is only recommended if you’re up in the military or traveling a lot but if you’re a student and you work from home or from your dorm it is recommended for you to buy a gaming PC because it’s better for competitive modes and it’s a little cheaper.Personally for this price I think you should consider building your own PC this is very expensive gaming laptop and when I played on it very slow I think you should just maybe wait a little and use the money if you have the money to buy this one to build your own PC but you should consider waiting a little before you make any hasty decisions
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Joseph1212,
Thank you for your review. We're sorry about the trouble you have encountered with the performance of your G7. To make sure we can help in the future there are steps below that can be used to improve performance overall.
1. Restart your computer regularly
2. Run the automated tools provided in the SupportAssist tool
3. Run a complete hardware diagnostic test
4. Scan your computer for malware
5. Restore your Dell computer using Windows System Restore
6. Reinstall Microsoft Windows
Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Rated 5 out of 5 stars
Must buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop and my son loves it. He uses it to game on and i use it for business.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Much better than previous ones we've purchased. Great for gaming
I would recommend this to a friendRated 5 out of 5 stars
labtop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product enjoy worth the trip to buy probably could have waited till black friday and saved a few bucks
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent but the Alienware Control Center app has problems. No easy consumer fix.
I would recommend this to a friendRated 5 out of 5 stars
My new work computer! Fast and sleek looking
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A real work horse. Great Laptop. Boots fast. I am using it with Zbrush and Blender. No lag time.
I would recommend this to a friend














