Customer Ratings & Reviews
- Model:
- G7700-7231BLK-PUS
- |
- SKU:
- 6416473
Customer reviews
Rating 4.3 out of 5 stars with 627 reviews
(627 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the G7 17.3" gaming laptop favorably for its performance, large screen size, and impressive graphics capabilities, with many also praising the high refresh rate and RGB keyboard. However, significant concerns exist regarding overheating and loud fan noise, while some users also mentioned the limited SSD storage and the laptop's considerable weight. The build quality received mixed reviews, with some finding it solid while others did not. Despite some negative feedback, the price point was generally considered reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Gaming G7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent product, best performance when you got boost on game .
I would recommend this to a friendRated 5 out of 5 stars
Solid Laptop for Zoom Meetings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was used for some zoom meetings - worked great with good camera quality.
I would recommend this to a friend- Pros mentioned:Graphics
Rated 1 out of 5 stars
mic broke within 2 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mic broke within 2 weeks. Wouldn't be surprised if anything else broke in another 2 weeks. The functioning of GPU and SSD itself is great, but the internal mic broke in the span of 2 weeks without me doing anything to it. I had not even dropped it ONCE. The whole reason I got this laptop instead of Razor was that it had a webcam, and it's a shame my warranty won't even cover because it's an "internal problem"
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello whyy,
We are sorry to hear you have experiencing difficulties using your microphone and apologize for the inconvenience. We suggest you run the suite of tools found within the SupportAssist application that came pre-installed with your device. They will not only perform diagnostics to ensure your microphone is working properly but also install any relevant drivers and updates.
Best Regards,
Anthony P.
Rated 5 out of 5 stars
G7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for work and for gaming. It’s the best of both worlds.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to set up and so far it's been easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Best laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop you can buy. Quite an upgrade from the Inspiron 5500
I would recommend this to a friendRated 5 out of 5 stars
A/V Tool Supreme
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using for content creation. It does the job. Crunching video with ease.
I would recommend this to a friendRated 5 out of 5 stars
Dell gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dell gaming laptop is easy to use and I’m pleased with it.
I would recommend this to a friendRated 5 out of 5 stars
Computer monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very mice computer monitors. It make things look real
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good....................................................
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I need and wanted. Fast and easy. Would purchase again.
I would recommend this to a friendRated 5 out of 5 stars
Good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good one. My son liked it. He bought to play games
I would recommend this to a friendRated 2 out of 5 stars
Sound has died on this laptop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my 15 inch laptop and was excited by all the features. However, after a couple of months of using this, the sound has completely stopped working. I have tried redownloading drivers from the Dell website. I have tried uninstalling and reinstalling the sound drivers. Nothing has worked. I now have a useless gaming laptop, since I can no longer hear sounds. I would return it, but it is past the return time for best buy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Crowsix,
We appreciate you taking the time to leave us your valued feedback. We apologize for the audio issues you are experiencing with your Dell G7 7700. To help troubleshoot and resolve the audio problems, I have provided the steps to running the Microsoft Sound Troubleshooter on your PC. I have also provided the full article link that has more helpful options if they are needed.
How to run Windows Troubleshooter in Microsoft Windows 10?
1. Click Start, then select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Playing Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
Troubleshoot audio or sound playback issues: https://dell.to/3u4pzmX
After utilizing the troubleshooting options provided, if the problem is not resolved, please contact our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Rated 5 out of 5 stars
My laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the best I’m so happy I love it thank you
I would recommend this to a friendRated 5 out of 5 stars
10/10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 needed a laptop for college this more than does the trick
I would recommend this to a friend- Pros mentioned:Build quality, Performance, Speed
Rated 5 out of 5 stars
packs some serious punch...for a bargain at that!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually read through other reviews to make sure I'm not repeating too many talking points/beating a dead horse, or simply to make sure I didn't miss anything. When it comes to the Dell G7 the 4/5 star reviews have pretty much nailed my experience with it. Those experiencing issues (whether it be screen, power, "BSoD", etc etc etc) I'm sorry, but I simply have not had *any* problems in the ~2 weeks of running the G7. Every single game I've thrown at it is handled without fault and beautifully. The playback is seamless, there is no lag whether it be from input peripherals, or loading/booting. Everything is just FAST. Build quality is top not and nothing feels cheap or flimsy. The hinge, track pad, keys, etc etc all have a nice feel to them and that feeling is of quality. Others have mentioned the build specs and I will back them up by stating that finding a similarly powerful laptop would *easily* run you an extra $500 (if not twice that depending on the timing of when you look for parts as they fluctuated so often). The only way you'd be able to knock something out for less than this is to build one yourself. Easy recommendation for the gamer in your life or for yourself if that gamer happens to be you!
I would recommend this to a friend Rated 5 out of 5 stars
Gaming computer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great computer Would buy again.........
I would recommend this to a friendRated 5 out of 5 stars
G7 for live
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast compute.. good form gaming , movies everything .
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, easy to use and set up, customer service was great
I would recommend this to a friendRated 5 out of 5 stars
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop for gaming! Made a great purchase
I would recommend this to a friend














