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Customer Ratings & Reviews

Your price for this item is $328.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the price, touch screen, and ease of use of the Inspiron 15.6" Touch-Screen Laptop. They appreciate the good value for the features included, enjoy using the touch screen feature, and find the laptop easy to use and navigate. However, customers are negative about the storage space, battery life, and Windows 10 operating system. They feel the storage is insufficient, the battery drains quickly, and Windows 10 requires a learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 944 reviews
  • Rated 5 out of 5 stars

    Great Entry Level Powerhouse!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop along with geek squad support. Within hours they had everything transferred over from my old ASUS, optimized my antivirus, and set up all my account. This pc handles everyday word processing and browsing like a champ!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good basic laptop for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need was for a laptop to be used mostly for on line for email, web surfing, etc so the choice was between a windows laptop and chrome book. For a little more we went for the laptop in case local storage or other programs would be needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Watch the touch pad!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, at a good price. The edge of the touch pad has been lifting since day 1. I should have returned it for a new one before I installed everything......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont use it much but when I do, it does its job well. Couple times the screen would be black on startup for a long time and it took me awhile to find out it was doing an auto update. Wish it was slightly faster but works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. Mainly grabbed this to surf the web and do everyday tasks. I've been using it more and more for talking to my friends virtually due to the pandemic. Camera is clear and does not lag. Has plenty of good specs for the everyday user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it is difficult to get into anything on the computer and calling the corporate # is no help. I had to speak to 5 different people and kept on getting transferred. I would think twice before purchasing from Best Buy online again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an incredible value for the price, but a bit lacking in some areas. The processor is underpowered and the laptop gets hot to the touch doing basic work. The SSD is a bit small, too. Everything else is pretty good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for construction employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several employees these for our online based information sharing and they seem to be working extremely well. We dont have need for super high end computer, just quality machines that connect to the internet. I am a fan of Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the size and good color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I really like this unit. The keyboard is just too far away from the base. Not comfortable at all for my wrists. Also the brightness of the screen is not clear enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this computer. Does a great job for all basic computing needs. Fast and performs well. We use it the majority of time to stream video content. Great picture and sound quality. Little to no buffering. We're so glad we selected this Dell computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen way too touchy. You can merely reach over the screen and it completely switches pages . In same fashion it reset the % of page size . You do not need to touch the computer . I would very much prefer windows 98 or XP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for basic user

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very nice for what it costs. Handles everything easily for the basic user. Surfing the web, checking email, using different office programs, making online purchases - This laptop can handle all of it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not sure should recommend it or not

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seems work well at the beginning, but for some reason, I am not sure due to the tech error or something, the battery died in just one year :(

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Peee,

      Thanks for your review and we're sorry that your computer's battery did not last longer for you. Here are some tips to help extend the life of your computer's battery runtime:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop that I bought from Best Buy was nice but I had to send it back once to get it repaired but I had no problem since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop with a lot of features. I am disappointed with how touchy the mouse is. Really having trouble getting the mouse to click on what I want to click on. I think it is just that I need to get used to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two for my two boys ages 9 and 10. Have been great for remote learning and their online games (age 9 and 10) one had issue with power cord, that's being addressed by Dell so we will see I would Highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop and light enough when traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reliable laptop to take on my next trip to France and have found this one perfect for what I will need it to do for me. It is just the right size and weight making it easy for carrying on the plane. This was a good choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with "box open" Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used a Windows based machine in years. Pleased both with the laptop and Windows 10. Only complaint was a significant delay in transit (probably on the USPS part of its journey to Alaska) but fortunately not a significant problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Descent laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. My child uses it for school and it does everything she needs it to do without lag or other issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade 5 year old HP. If you are looking for an everyday computer for surfing the web, shopping, banking, Facebook. This is an excellent choice. All the features you need, simple easy set up and your good to go. I would highly recommend.

    I would recommend this to a friend