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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 792 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best All Around Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing, lightweight, super fast. Has HDMI, 2 USB ports, and a type c plug in. Nice size hard drive. Can flip into a pad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is wonderful. Help me with school works and entertainment. The battery stays for a sufficient time. And the touch screen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Excellent System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system for it's size. Well rounded package.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Nice size to carry to meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and right size to carry around all day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer - super fast and have not had any issues with it! Bought online and delivered with care!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop I use for work and school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop daily for work and also to complete my online classes. Very easy to use love the touch screen and face detection features.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Inspiron Laptop PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen feature. Keyboard has a great feel. Very light-weight and slim profile. The mouse buttons are a little "clunky" but useable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer for what a normal person would use it for. It has touch screen and runs pretty smooth

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    better, faster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my hp was! Great color on my pictures. Easy to manipulate photos. Facial recognition not as good as it coe.uld b

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Busted fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a new laptop for her next business endeavor and while I wanted another intel machine, the deal was on the amd processor. From startup the fan never quieted down. Dell 800 did their best to help but nothing would fix it. Had to return this machine.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello TosVegas,

      Thanks for your review. We're sorry to hear that the fan noise on your computer was too much. There's a simple way to try to reduce the noise on your computer by updating your system's BIOS by following these steps:

      An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell is an excellent company that carries excellent merchandise. And Best Buy had exactly what I needed for what I could afford.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I love the touchscreen and 2 in 1 functionality. I always buy Dell because it’s high quality and super reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop almost a year. Still pretty quick. The fit and finish are good. I purchased different web security software than what the computer recommends however a year later, they are still trying to get me to sign up. Facial recognition is good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need my laptop for anything fancy, but I want it to be fast. This laptop is light, clean, and fast. It's just what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter to take to college. It is light, cool, and lasts most of the day. It has a bright screen with good colors. The only downside is that it doesn't seem to accept pen/stylus input but does accept fingers. Haven't tried a passive stylus with those rubber tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for college student. Fast processor, plenty of memory and USB ports. Easy to set up. Perfect size for the classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as quick replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a failed unit required a quick replacement. User is happy as this was quite a performance boost over the old unit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    School

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for school but I just wish that the battery would last great but other then that it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for its price, flexibility and graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I only picked it because of the price but then as I continued to use it, I really loved it! I use PS a lot and it runs it smoothly (although you may want a better AMD driver since mine keeps saying to update it for some reason). The SSD is also such a life-saver since I bought it during the summer! It kept my computer relatively cool and never once slowed down, even though I had movies playing in the background while I was working on some stuff on Chrome. It's really a good computer for its price!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    love my dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of my screen, the ease of use, the size, and the weight of my new Dell

    I would recommend this to a friend