
Rating 4.3 out of 5 stars with 792 reviews
4.3- Touch screen (85)
- Lightweight (72)
- Speed (65)
- Price (37)
- Easy to use (33)
- Battery life (33)
- Freezing (14)
- Faulty (8)
- Wifi (7)
- Weight (6)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
I've Had It For A Month - My Thoughts
So, for less than $700, this MAY be as good as it gets. It has some decent graphics, touch screen and it flips into a tablet. Not extremely lightweight but definitely not as heavy as my 17" Dell gaming laptop (that has almost equal graphics to this, paid around $1000). I love it so far and cant wait to use it for school. The only complaint I have is the battery life and I've also been getting a lot of software/firmware updates. Love the backlit keyboard as well. Also love the face recognition.
Posted by BabyT
- Rated 5 out of 5 stars
Replaced My Laptop
I needed a new PC so I chose the Dell based on the many things I heard about it. I’m rnjoying using it. It’s not too big and it does what I want it to do. Why a PC? I gave a couple of products that require a PC. One such is a camera for taking pictures of an Iris. The other sends herbal info to my clients. I’m happy with its performance so far.
Posted by DellaStella
- Rated 5 out of 5 stars
I love it!
Great costumer service, he help me choosing this computer, plus I got a great deal!
Posted by MamaBear73
- Rated 1 out of 5 stars
FREQUENT BSODS ARE PERSISTENT ACROSS DEVICES
I was initially quite hesitant to pick up this computer because I had read a number of reviews - quite recent ones - stating that they had to return their computer due to frequent blue screen errors. I am here to say to corroborate this and say that this is exactly correct. IF YOU PURCHASE THIS MACHINE, YOU WILL BE SUBJECT TO A BLUE SCREEN OF DEATH EVERY FEW HOURS. It is also possible you will experience checkerboard-patterned corruption and flashing/flickering of your screen. This is of course completely unacceptable for brand new computers. I am not tech illiterate! I have also made forum posts about this issue, googled incessantly for possible fixes, and discussed the problem with AMD and with an independent computer expert. It seems some solutions have been found by some people, but people are receiving different error codes across devices (my most common one is VIDEO_SCHEDULER_INTERNAL_ERROR, but I have received other ones as well). So I would advise you to not purchase this laptop unless you desire to finagle with yours and figure it out yourself - which may turn out to be impossible or require waiting an unacceptable amount of time for a fix to be published. The rest of the computer's features pale before this immense fault, however, I wholeheartedly love the build - I love the keyboard, I love the size and shape. The keyboard layout is optimal for the way I type - I am used to it and I love it. So I dearly want to keep this computer - I might even be willing to put up with these problems in order to keep this computer, but if it's this glitchy now, I fear to imagine what it'll be like in just a single year. Therefore, if I cannot solve this problem to my satisfaction within the fifteen days allotted by Best Buy, I will be returning mine. Meanwhile, I would encourage readers to consider alternatives.
Posted by ConcernedReviewer
- Rated 4 out of 5 stars
Great laptop
Loves it ,everything she needs for school. Lightweight.
Posted by Dell