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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 792 reviews
  • Rated 5 out of 5 stars

    Great computer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade from my previous Dell computer. I have had my previous one for over 10 years and this was definitely worth the upgrade. It is lightning fast and the features are awesome. Would recommend to anyone that needs a computer for everyday use, that prefers Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspiron Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior in college and needed a solid laptop for research, homework, and Netflix. Being a student, I also needed this to be reasonably priced. This laptop has met all those requirements and then some. I highly recommend it to those looking for a great value from Dell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, F~A~S~T, perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It boots almost instantly so I can be productive even for brief periods. I'm a fast typist so I really appreciate the full size and quality of the keyboard. It takes less space in my backpack than laptops with smaller screens and keyboard and is light too. Glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfull Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try something different. Started with a Kindle and moved up the ranks with tablet like items over the years. I missed the desktop computer and this Dell product has given me that option along with a desktop feel. The Dell Inspiron 13 7000 2-in-1 is amazing,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok, not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well enough, downloading could be quicker but is not real slow. battery life fully charged is about 5 hours. for the price I got what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size and speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for it not being a detachable 2-in-1 but it really performs great for my needs and the 8GB Memory and 256GB SSD is really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some miscommunication between Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful salesman; Geek Squad helped, but seemed confused on certain points. Work was off when I went back to pick up laptop so there was a long wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a laptop that does not have discrete graphics, ryzens are the way to go. This laptop is light, portable and considerably more powerful than the other offerings from intel in this price range. I got this to compliment my gtx 1070 laptop which is much bigger in comparison.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not in love with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a small fast laptop to edit video on as well as use as day to day for email, watch sling Netflix ect. paid the extra money for a solid state drive so it wouldn't get hot while I have it on my lap (its called a laptop after all) this thing gets real hot real quick, especially when charging and streaming video. very disappointed not ready to recommend yet

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello waltandeli,

      Thanks for your review and we're sorry to hear that your new Dell 2-in-1 has been overheating on you. Here are some tips to help with the temperature of your computer:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      We hope this helps your computer not get as hot for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Wife's companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although wouldn't have been my choice, the wife lives it. There is a few issues with it but I'm sure I can sort them when I get the time.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Overheats ALOT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I purchased this computer last year, the computer has constantly overheated and froze. I tried to have it checked before my warranty ended, but the person I talked to said there was no warranty he could find. So, instead of spending more money on it than it was worth, I upgrade to a better model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great lightqork laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, bought this as an open box item, has a great build quality, now its time for dell to have less of a dull design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it when my husband is using the desktop computer and I need to do some work on the laptop. I will continue to try it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a new student and this laptop is thin and easy to use. Great price and fast processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a similar laptop at home and decided it was time for another computer. Easy to use, does what I need it to for work presentations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a very great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great memory and processing speeds but randomly restarts or will have trouble with facial recognition. Overall I love my new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Dell. It’s fits in his backpack and he can use it anywhere WiFi is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. It has what I wanted. The solid state drive, a lighted keyboard, being able to use it like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift for my mother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer for my mother (she's 81). She reads the news, plays games, Facebook and looks things up. She doesn't need a super fast computer or fancy one. It sits in her lap (like it should) and she is enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty

    Rated 3 out of 5 stars

    3rd times a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send two back because of defects but this 3rd one seems to be working fine

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      We regret you experienced defects and understand any frustrations you were facing. Our team is hoping third time is a charm also. If there is anything else we can assist you with, please give us a call at 1 (800) 624-9897.

      We thank you for taking the time to write about your experience. Chris Dell