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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 792 reviews
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justifies the amount bought for. Not great for CS majors though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been very difficult to use. After putting all of the beginning information in and only spending about 20 minutes on the computer it completely shut down and I wasn’t able to use it. Brought it back to Best Buy to find that an update didn’t load correctly. Very difficult to get it to do anything it is supposed to do.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Beenda,

      Thanks for your review. We're sorry that your computer has been difficult to set up for you. We'd recommend checking our Product Support Page to make sure that all of your software and drivers are up to date now: https://dell.to/2KvXWfQ.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    very nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the computer. iT WAS PRICED WELL. FOR WHAT I wanted to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at an HP 2 in 1, then found this one with double the SSD. The Ryzen 5 AMD processor is fantastic and has higher video specs when compared to 8 gen i5. Very happy & highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD is the way top go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get an SSD if you can. No wait for boot up or shutdown. Response time is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It is easy to use and fits his work requirements. He did his home work and said this one is best for him in price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my older laptop gave up the ghost. I got it home and realized it had several features I didn't even know about! I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance , price is good ,slim it has high quality of graphics for games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our son's freshman year of college. Great size and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and fits good in backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for my daughter. She hasn't complain about having any trouble so it must be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lap top for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother. She was able to learn the new software rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my kids to take to college. I was very impressed with the overall speed of the solid state drive. The eye recognition feature is quite handy as well for startup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter that is starting college in the fall. She loves it! No issues at all with it! I don’t remember our salesman ‘s name, but he was awesome. VERY knowledgeable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim sleek, need a laptop for work something not so complicated and my laptop is still doing the job. no problems what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college Student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for student. Right decision when I bought this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop so it might be early to speak on it. It works seamless and it’s very fast. It loads in seconds and restarts in seconds. For what I need it for it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer seems to be running well and smooth. The customer service was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer. The price was fair compared to other retailers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has really enjoyed his laptop. He'll be a senior this year and it has been very useful for him taking both college and high school classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is enjoying this laptop at college in her 2nd year.

    I would recommend this to a friend