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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 792 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a college student and he loves it although he hasn't started college yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can be a regular notebook computer or a tablet depending on what I need it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for me to carry with me while I’m in school and working full time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michelle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer meets my expectations and more. The product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's light and practical. Has good processor and battery lasts like 4 to 6 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a DELL computer before and this laptop is a proof that DELL is the best in computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lapptop i have owned after 3 years its in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features works beautifully and easy to use for someone who’s always challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's first computer. Easy start-up and guided set-up. Nice size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not saying that all Dell computers are bad, but this one sure was. It was glitchy from day one, continued resetting and crashing, and Best-Buy wanted me to buy tech-support in order to try and fix it. Since it was my nephews, and he was away at college, we had to return it. Which is unfortunate, because we had high hopes for this computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dell understands the importance of students having access to a computer. We'd like to learn more about the situation to offer you assistance.

      At your convenience, please call our tech support at 1 (800) 999-3355 and thanks for taking the time to provide feedback. - Chris Dell

  • Rated 5 out of 5 stars

    Amazing value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this for her business all the time. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer Good Quality easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer is very convenient It's almost perfect. I just wanted a larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my wife and she's very happy with it, no complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can check e-mail and surf the web with ease. Able to access secure websites quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop I purchased has been a fine choice and I enjoy it very much so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Dell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! I am able to do everything on this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, light and easy to carry around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the lighted keyboard. Easy to use and I like the feel of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a limited use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thats my second this year , thats how much i love these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop. Makes it very easy to use. Screen is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works great and haven't had any issues to date.

    I would recommend this to a friend