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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 792 reviews
  • Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our 14 year old and it still been perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops in the market I would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and does everything I need in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Laptop is easy to use and the tech support is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer it’s small and compact so it’s easy to take to school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , would recommend to anyone. Dell is a good company

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this computer it has been nothing but problems, when the cursor points on something the only thing that shows is the code. Half of the time it won't allow you to connect thru a interlink. you have to go to Google and type it in, at this point I could go on however instead I'll give you a fair Warring DO NOT BUY THIS DELL COMPUTER. With that being said I'll be buying a new one, and when I di it will NOT be a Dell, and might not be Best Buy either.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Notyou,

      Thanks for your review. We're sorry that the performance of your new laptop is not what you were hoping for. If you do have technical questions about your computer you can check our Product Support Page here: https://dell.to/2K9bcKB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Lightweight but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fast system and does the job I wish the keyboard was larger but works for me I'm satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Reina,

      We appreciate your feedback. We're glad that your new laptop is meeting your needs for the most part. If you have any questions, feel free to check our Product Support Page here: https://dell.to/2K9bcKB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazing! Works perfect for school. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Was great value for the price that I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my grandson uses for his school he loves his computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the new laptop is good, but we had an issue with the motherboard that resulted in the laptop not re-charging. Fortunately, it was covered by warranty.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      jhh12,

      Thanks for your review. We're sorry to hear about the issues that you've had with your computer. If you have additional questions about your computer you can read our Product Support Page here: https://dell.to/2K9bcKB.

      If you need to reach out to Dell's Technical Support Team you can reach them here: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    so easy to work on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an Asus not as easy as the Dell. great for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very pleased with the performance of this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal.. I enjoyed the price and the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop to be of excellent value at the sales price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and thin. Doesn’t put too much weight on my backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, works well. And what's more, the price is well good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item that I purchased works great for what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the computer I was used to and like it for my personal work.

    I would recommend this to a friend