Customer Ratings & Reviews
- Model:
- I7375-A439GRY-PUS
- SKU:
- 6208228
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and functions perfectly. Good quality.
I would recommend this to a friendPerfect for our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Perfect for our accounting software
I would recommend this to a friendGood Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with the purchase would recommend to people
I would recommend this to a friendAwesome for college kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this laptop and the durability of this.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great deal for what you’re getting.
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can make a great gift for the holiday. Works great
I would recommend this to a friendI use this in my pediatric office, I bought 5.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for use in a busy pediatric office, I have 5
I would recommend this to a friendFast processing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and definitely a good buy..........
I would recommend this to a friendGood computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer needed to be replaced so I purchased the Dell.
I would recommend this to a friendjust what I needed. small and simple to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. simple, light and easy to use.
I would recommend this to a friendPerfect gift for my wife.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now my wife has her own computer. Worked out great.
I would recommend this to a friendVery nice laptop, but ...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this laptop. But, it keeps "losing" its wireless adapter. Thus, no internet. Returned the laptop to Best Buy. Sigh.
No, I would not recommend this to a friendThumbs down for facial recognition
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Facial recognition does NOT work! I have to type my password in everytime, the touch screen is very sensitive. Battery life is ok
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Carla,
Thanks for your review. We're sorry that your facial recognition is not working as well as it should be. Here are some helpful tips for you: https://dell.to/33QBpnt.
If you'd like to re-calibrate your touchscreen you can follow these steps:
1. Restart the Computer and the Monitor
2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
3. Go to Control Panel and select Tablet PC Settings.
4. Under Display tab, select Calibrate.
5. Choose Pen or Touch input.
6. Perform the point calibration that appears on the screen to correct the linearity problems.
7. Save the calibrated data.
You can read the full article here - http://dell.to/2uLztub.
Best,
Bryan
1-800-624-9896
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. no issues at all. it's working 100%..
I would recommend this to a friendGreat laptop for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first real laptop and it is so great!!!
I would recommend this to a friendexcellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...Portable...Enough power and memory.
I would recommend this to a friendgood basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen is a little small, but laptop is fine for what it is. runs well, good screen quality and sound. a little over priced.
I would recommend this to a friendBrand response from YourDellTeam
Posted .diamond,
Thanks for your review. We're sorry that your laptop's screen is a little small. If you have questions about your computer you can visit our Product Support Page here: https://dell.to/2K9bcKB.
Best,
Bryan
1-800-624-9896
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop in some ways but not the best fit for me - BUT Best Buy customer service was excellent in resolving all issues
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Cinderellen,
Thanks for your feedback about your computer and we hope that your computer fits your needs better soon. If you have additional questions about this computer you can check our Product Support Page here: https://dell.to/2K9bcKB.
Best,
Bryan
1-800-624-9896
Crashes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great, feels great, and the performance is good for the price. However, watching videos in chrome will cause the screen to flicker and the computer to crash. Edge is totally usable, but I should be able to use whichever browser I want. That, coupled with all the other negative reviews, made me return this laptop to avoid whatever headaches I would have to deal with in the future.
No, I would not recommend this to a friend- Cons mentioned:Freezing
2nd laptop - keeps freezing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st one crashed in 3 weeks. 2nd one kept freezing up
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Lucyrrif,
We're sorry to hear about the problems that your laptop has been giving you. If it continues to freeze on you we'd recommend these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
a) Start the computer.
b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
c) Select Safe mode with Networking and press Enter.
d) Log on as the administrator or as a user with administrative access.
e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
You can read the full article here - http://dell.to/2tW5m33.
We hope that these steps will help resolve the issues that you're having.
Best,
Bryan
1-800-624-9896