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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the Inspiron 2-in-1 13.3" Touch-Screen Laptop for its touch screen responsiveness, lightweight design, user-friendly interface, and affordable price. However, some customers have concerns about its short battery life, occasional freezing, faulty units, unstable Wi-Fi connection, and slightly heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 792 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Works well. Was easy to set up and has functioned well with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for my college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great computer for my college student. Plenty of storage and she likes that it is much faster than her old one. Second dell computer we have been very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not difficult to use. Because it’s so lightweight, it’s great to take with me wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer. Love being able to use the keyboard or the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great overall value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is versatile and functions well. However, additional memory will need to be added.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best little 2-1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so much. Don’t use as much as I should but it is fast and great for using multiple programs at once. Used for online classes and streaming primarily. Have t done any gaming

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my gf so she could use it at work using autocad. The salesperson at Best Buy told me That this computer was good for autocad because of the graphics card to run autocad perfectly. It lags and reads too much memory and battery won't last long. Would not recommend this product to a friend.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Ensenada,

      We're sorry that your girlfriend's new computer is not meeting all of her needs. If you'd like to improve the battery life we'd recommend the following:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you have specific questions about the laptop you can refer to our Product Support Page here: https://dell.to/2K9bcKB.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main this is the battery. It seems like it doesn’t hold a charge very long.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Gift for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter to use in college. Very compact, light weight and good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect size for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for transporting and working anywhere. The tablet feature makes note taking in meetings simple. Replaces my entry level iPad. I have Ryzens in my desktops and love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. The design is a little clunky, large bezels.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop! Great, Responsive Touchscreen. Great for doing school work.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Nice Laptop for My uses, I like the size for traveling with and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Computers awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer, it’s very up to date! It does everything I wanted and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Been able to keep up with everything I want to do with it

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    So far so good as of now. Well for my work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact and not heavy.I like it. I TX is what I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great 2-in-1 laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dell quality. Outstanding price for a robust non-Intel chip and SSD storage. Touch screen, sturdy, 8GB RAM, Win10H and all the trimmings. Excellent acquisition!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this on sale for my sister and she was very happy and pleased. not super fast for hardcore programmers or gamers but for daily non techi users this baby is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Daughter loves the laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for my daughter who is going to college and absolutely loves it. It's fast and fits in her backpack. No issues found with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Product Reliable with good feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this pc had many of my checklist items. It is sleek, compat, and offers great features .The speed is a bit slow but it offers many of the features, i was looking for including, touch screen, backlights with bluetooth and wireless features. It is a great gift for someone heading to college.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      linda2019,

      Thanks for your feedback on your computer. We'd recommend running the Windows Performance Troubleshooter if you'd like to see if your computer can run faster for you:

      1. Close all open windows.
      2. Press the Windows logo key + X key on the keyboard.
      3. Click Control Panel.
      4. Click System and Security.
      5. Under Security and Maintenance, select Troubleshoot common problems.
      6. Under System and Security, click Run maintenance tasks.
      7. Follow the on-screen instructions and prompts to complete the process.
      8. Restart the PC.

      You can read the full article here - http://dell.to/2tSulGV.

      Best,
      Bryan
      1-800-624-9896 Dell