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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 723 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are positive about the Inspiron 2-in-1 laptop's touch screen, weight, price, battery life, ease of use, solid state drive, and performance. They appreciate its slim profile, fast speed, and convenient storage. Customers are negative about its Wi-Fi connectivity, with some experiencing difficulties connecting to Wi-Fi networks. Others are still adjusting to Windows 10, while a few find the 128GB storage to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-723 of 723 reviews
  • Rated 1 out of 5 stars

    Did Not Work Out of the Box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in Dell. Opened the box and started the computer, and when I got to the point of connecting the computer to the Internet via wi-fi, it would not work. It did not even see a wi-fi or ethernet adapter--only bluetooth. Messed around with it a little bit and finally got it to connect to the Internet, but it would not stay. I looked online and it looks like I was not the only user to have this problem. Laptop is going back to Best Buy in the morning. I will go with a Lenovo.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crashed 1st day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look, feel, and ease of use of this Dell laptop but it crashed on first day. Took it back to store and bought a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drivers did not work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looked good, but simply did not work. Several drivers failed right away, reinstalled them, then they stopped working again almost immediately. Returned it to Best Buy and got an Acer, which has worked perfectly.

    No, I would not recommend this to a friend