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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 527 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the positive aspects of the Inspiron 2-in-1 13.3" Touch-Screen Laptop, such as its touch screen, fast performance, lightweight design, and affordable price. They appreciate the convenience of the touch screen, the speed of the laptop, and its portability. However, some customers have concerns about the battery life and the Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 527 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter going off to college. Lightweight, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great, computer fast and easy. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use. Very lightweight. Slim fits in my large purse

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school and it is very fast and everything that I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Lightweight and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a light, easy-to-transport computer, and this fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Love the touch screen and easy to take notes on.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast surfing and downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with speed and functions. Quick startup. Light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exclent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mini laptop. Do not need ipad work great HD love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin lightweight laptop and it’s fast! Perfect for every day use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new laptop. I'm happy with the purchase I've made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first laptop I purchased in close to ten years. I previously had a work computer and since changing jobs I needed a new one. I love the 2-1 feature where it has the pad feel but all the functionality of a computer. The biggest thing I don't like is the touch pad, I constantly bump into it and it'll stop what I'm writing or move my cursor somewhere else. Other than that it's a good starter computer.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it is small so I can pack and take it any where

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast! Love all I have been able to do with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get a work machine with tablet/ink capability with Bamboo stylus. Geek Squad had to be called in to get Pen to work, but fine now. Computer was fairly smooth to set up. Learned that docs that you mark up with INK get stored as photos, not in their original doc or xls states. But the screen/pen does "mark up" accurately and fairly easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    fulfill my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use... I can take notes with "Wacom - Bamboo Stylus"

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, lightweight. A nice laptop for all around use..

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is lightweight and facial recognition is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced my 10 year old Acer laptop that was still using the old Windows Vista OS. I had high expectations, but I found this new one to be just adequate. First, the battery life is mediocre. Battery life is around 4 or 5 hours (even with the battery saver on), for simply reading email or surfing the web. I expected better since I don't do videos or gaming. The screen is touchy. Sometimes a quick response, sometimes not. Also, if you touch a drop down box, the browser will immediately load the first selection in the drop down. This is very annoying. Using the Track pad is the only way to avoid this. MS Edge is supposed to be the best choice browser according to Microsoft, many websites warn me that Edge is not adequate and that I should use Firefox or another alterative browser. One more thing, I hoped that the solid state drive & 7th Gen chip would allow this machine to run cooler, but it gets hot. In summary, this is better than my 10 year old PC. The best improvement is that it boots up immediately. Overall it is just adequate, but not worth $700. In retrospect, an Ipad would have been a better fit for me.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      dsa99, Thanks for your recent Dell laptop purchase. We're glad to see that it's meeting your needs and we wanted to thank you for your valuable feedback. Here are a few more tips that may help you increase the life of the battery on your laptop:
      Change the Power Plan:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings you can customize the mode to best suit your needs. 1. Click on the Action Center icon within the taskbar and select the tile for Battery Saver. 2. If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page you will be able to turn on and off the feature and customize the feature to best meet your needs. 3. Turn Battery Saver On or Off. 4. Additional settings available via the Battery use and Battery saver settings links. 5. Battery use shows further info on apps and their power usage. 6. Battery Saver Settings screen allows you to customize further Battery Saver feature.
      For the full article, you can view it here - http://dell.to/2vfXWf4.
      If you'd like to adjust the touchscreen calibration on your laptop here are some helpful steps:
      If you are having issues with your Touchscreen, this may include being unable to access items to the edge of the screen, for example, your screen may require re-calibration.
      Below are the steps required to calibrate your Touchscreen.
      1. Restart the Computer and the Monitor
      2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
      3. Go to Control Panel and select Tablet PC Settings.
      4. Under Display tab, select Calibrate....
      5. Choose Pen or Touch input.
      6. Perform the point calibration that appear on the screen to correct the linearity problems.
      7. Save the calibrated data.
      For the full touchscreen calibration article you can view it here - http://dell.to/2uLztub.
      Lastly, if you feel like your laptop is still getting too hot for you please consider the following:
      Tips for Proper Usage:
      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on blanket, pillow, or other type of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
      More information here - http://dell.to/2uJ8AdG. - Bryan Dell

  • Rated 4 out of 5 stars

    Very effective and convenient for every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought this laptop. It is so convenient, effective and handy for me carry any where I go. This make my work easy and efficient because I can easily switch from laptop to tablet. I like its slim, durability and its functionality. With this laptop, I have now the luxury to view movies and tv streaming without any inconveniences in any surrounding I chooses. More power to the maker...

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great travel laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use mainly during travel, very litewheigh and convenience!

    I would recommend this to a friend