Customer Ratings & Reviews

Light weight and very user friendly. Great item!

Love the laptop. So beautiful best product........

Extremely disappointed in this Dell product. Touch-screen is sooooo slow compared to 5-yr old HP 2-in-1 (hard-drive dying) Audio is not consistent or reliable, turns into non-understandable fuzzy mode and then useless. Audio sound flips in unexpectedly for no reason. I'm into online Spanish lessons so this is a REAL issue. Video screen also not consistent or reliable as the screen locks up for no reason, have to shut it down and log in all over again. These issues remind me of the Dell laptop I had 2008-2013; would think Dell should have remedied these problems by now. In other words, I want my money back!!

I returned this quickly I love the look of this computer, and feel, but the battery was too horrible a sacrifice. It lasted about 4 hours between charges.

Ok for light task mkvues web surfing . 8GB is nit enough fir any editing or 3D stuff . Dont even think of gaming on this. This aint that type of machine

I have to say, this is frankly the best 13.3" Windows convertible laptop that I've ever seen or used. There are many reasons why, and please let me explain why I say this. The keyboard is much nicer than most small laptop keyboards. It is backlit, but there is also decent feedback from the keys vs. being soft and spongy. The backlight is decent and very effective. The trackpad is similar to a mac and has perfect responsiveness and accuracy. No issues which is where the Windows laptops tend to fall very short. This thing is a speed demon. As a MAC user for home and a Windows user at work, I can say this has every other laptop beat for speed. I've used I7 processor laptops with more RAM and an SSD only to find that they aren't nearly as fast as this. This is a I5 processor with 8GB of RAM and a 256GB SSD. For the specs you would not expect this kind of performance. It is amazing. It has USB C and regular USB ports, a micro SD card slot, headphone jack, and a power charging port that is the best I've ever seen. Why? It allows the barrel to go all the way in and doesn't stress as it leans against your leg for example. Most the barrel is too small and wiggles around in the port - not this. Perfect! No more broken off charging port pieces. The screen is a full 1080P and it shows! It renders a beautiful image and watching a movie is amazing. The screen goes out to nearly the edge of 3 sides and very little bezel is there. The bottom has a larger edge and has very sturdy hinges. For those who are used to little 13.3" laptops, not to mention ones that are convertible to tablets, you know how easily the lid becomes loose and the hinges break without too much effort. Not this one. Very decent hinges. The touch screen is responsive and very accurate. Normally I find myself disappointed with these smaller Windows laptop. Not this one. You won't either. For the money, you cannot go wrong. It has so many features you'll be amazed as I have been. Best Buy has a decent return policy, so if you aren't happy, return it. I know I have used this from time to time, one time returning up to six laptops until I found one with the features and price point I was looking for....I thought they'd ban me from the store, but they did not. I can tell you that Dell products last longer than the industry standard of three years. My work issued Dell laptop is on its 4th year and is still going strong. I am not worried about this one at all, very sturdy feel with what appears to be an aluminum and plastic construction. The lid and area around the keyboard seems to be aluminum with a very solid plastic bottom likely to disperse heat. It is thin but yet sturdy. Battery life has been great, so far I've been getting about 5 hours or so doing streaming, web and email, etc. I have absolutlely no "wish list" items for this laptop. Finally a perfect 13.3" Windows laptop that can be used as a tablet (even though I don't normally use this feature).

My daughter used this for about a week at college & now it won’t power on. Tried a couple different power supplies & still nothing. We have an appointment to get it looked at by Geek Squad today.

Returned because it got too warm in a very short period of time.

Performance is ok, but definitely over priced. Due to need to have the laptop soon, have to pick it up at the store. But for $600, you can get something better than this.

These are listed in the Specs Tab: System Memory (RAM)Info 8 gigabytes System Memory RAM Expandable To 16 gigabytes HOW IF THERE ARE NO MEMORY SLOTS?

The thought of having to put your finger on to open the computer sounded great. I didn’t get to use this computer until 2wks ago. Bought it less than a month ago... started using it 2 wks ago & Fingerprint ID no longer works. Called Best Buy but because I didn’t get the warranty I’d have to pay for repairs. I’ll just keep signing in with passcode. Sad to have had to replace my old laptop. Bye Best Buy. You just lost a customer.

I wish I would have purchased a MacBook Pro. This computer is very sensitive, hard to change default settings, and not a fan of the track pad.

The computer itself is nice. It’s fast thin and nice to work with. The finger print recognition stopped working 2 days after we bought it.

Nice laptop, really fast, good interface , come with the battery damage, I returned it.

I used to be a big fan of Dell, but at some point they became about quantity and not quality.  I'm hoping this machine will turn my impression of them back around.  First impression is positive.  It's smaller size lends it a huge amount of portability.  And at only 0.6" thick and less then 3.25 lbs. it's very easy to slide into a backpack or brief case and not get tired lugging it around. The 1920 X 1080 display is pretty standard on a machine like this.  The resolution and overall size alone make this a productivity machine, as Dell states.  It is not a gaming machine, but with 8GB of DDR4 RAM, an Intel Core i5 1.6GHz processor and a solid state drive, it's set up for speed.  You're not going to be able to store a lot of music or video files on this drive due it's rather small size, but it is nice and should more than keep up with any standard business program or web application. Dell chose to go with a 256GB drive which is twice as large as most of the solid state drives that are included on a machine like this, so that is a big plus. The build quality is decent and looks nice out of the box, although it is silver and looks quite generic because of it, but the metal housing has a good quality look to it.  It has all the basics you need and have come to expect.  HD Web cam, backlit keyboard, memory card reader and dual band wireless, Bluetooth.  And as an added bonus, comes with a built in fingerprint reader.  I/O includes an HDMI port, a USB 3.0 port, USB 3.1 "C" port, and a headphone/mic port.  So really just the basics here although on a machine of this nature, you do get what you need. I really like the keyboard. The action on the keys is nice, not sloppy or loose feeling at all. The touch pad is one of the nicest I've used. It has a very tactile coating that seems to help the accuracy of the finger movement. I had no trouble scrolling pages or moving the pointer to where I needed it to go. Button action is very solid and I was never guessing at whether my presses registered correctly. The overall speed of the machine is good. Programs opened quickly and didn't lag even when opening several at once. The attention to speed seems to have paid off on this machine, again, this is not a gaming machine so if you're using it as it's intended, then you should have no trouble. Overall, I was pleased using this machine. It was responsive and performed well. The display is adequate and responsive in tablet mode. Time will tell if it keeps up in the reliability department, but I am hopeful it will. A nice machine for students or business professionals.

The cooler fan break after a few times using. The laptop is also easy to get overheated

This Dell Inspiron 2-in-1 Laptop provides a good deal of power and performance in a slim, sleek device. Out of the box, I found a machine that feels solidly built (including the hinges, which are particularly important on a 2-in-1 device), has a bright, clear screen, comfortable keyboard, and responsive touch pad. The touch-screen is responsive as well, and while a pen is supported, there's not one included. As an added creature comfort, the keyboard lighting is adjustable (off/low/high). The power button doubles as a fingerprint reader, which makes for an easy way to login to Windows with one touch. Portability was a clear focus with this form factor. There's not a lot of bulk or wasted space, and the laptop is very thin, making it easy to take slip into a sleeve or laptop compartment. The device converts quickly between standard laptop mode, tent-stand mode (convenient for watching media or a presentation around a small table, or tablet mode (one that's thicker and heavier than a standalone tablet, though). The trade-off for such portability is that the battery life is solid but maybe not good enough for "all day" performance without access to a power outlet. Also, instead of a whole assortment ports, you get one each of USB-A and USB-C, an HDMI port, a headset jack that combines mic and speaker, and an SD card slot. As far as performance, I've been impressed so far. I get snappy response with no lag or hesitation whether I'm writing/editing documents, crunching numbers in large/complex spreadsheets, editing or presenting slides, or streaming media. The downsides for this laptop have been minor. First, it gets a bit hot on the bottom when it's working hard. I've made sure that if I'm using it in standard laptop mode, I keep it on a firm surface to allow airflow underneath. Second, I really wish the power cord had a right-angle connector where it met the side of the laptop. Instead, it sticks straight out the side of the machine, which (at least the way I use it), means that it's prone to getting jostled, caught, pushed, etc. and I'm worried the port will get worn down over time. Overall, I'm happy with this Inspiron laptop. I would recommend it to anyone who wants a slim, portable device without compromising performance, so long as battery life that's good but not "all day strong" isn't a deal-breaker.

touch is too light. frequently cursor moves without me. This results in me having to do corrections

Works ok. We bought it to use quick books and works alright. I should have gotten a lighten lap top.

The laptop for the most part works well. However I’ve had issues with the sound being disabled.