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Customer Ratings & Reviews

Your price for this item is $876.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.3 out of 5 stars with 552 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Inspiron 2-in-1 laptop's fast performance, lightweight design, and reasonable price. Many users appreciate its touch screen capabilities and light weight. However, some users have concerns about its battery life, overheating, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 552 reviews
  • Rated 4 out of 5 stars

    Better 2nd time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice laptop, however our 1st one broke within the 1st week. One of the keys broke. Best Buy replaced it, and we have not had any problems with the next one. Good customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got it refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer I loved it but it had minor effects that wasn’t small enough to keep I thinking buying it brand new would of made it all the worth it it was a great computer

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had worked great for both school and home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2 in 1 with great price. Worth your money

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and very fast.My kids also enjoyinng

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 2 in 1 laptop.. it is Light and fast..

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DELL MADE A MISTAKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Dell computers but not this one. The speed is great, the brightness of the screen is excellent and the build quality is excellent as well, however the battery life takes away from all of the good qualities of this laptop. I returned the laptop after using it for only one day.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello MIKEY,

      We're glad to hear that you were very happy with so many elements of your new Dell laptop. We're sorry that the battery life gave you some troubles but in the future if you experience similar issues with battery life you can consider the following tips:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    Great Specs, ok performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this unit for my wife at a great price. Once we got it configured the only comment I get is I thought it was gonna be FAST!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my son. To date, he has used and enjoyed the laptop. It has very large (16 GB) memory and other nice features. Convenient size and a good monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, has a lock so I can lock it up with a much lower chance of it getting taken if I have to walk away from it for a bit in public. Display is great, and has all the features I need for college. The worker who helped me out, Jacob Y. was extremely helpful as well and answered all of my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful little laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is loaded with RAM (16GB), A screaming processor, and an SSD hardrive. It is very fast, I never get bogged down of freeze up when I'm using HEAVY CPU programs, and I use a LOT of them, I am a musician, and all the programs I use are rather CPU hungry.... but it just pushes along all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping to make the grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for my daughter when she started college 3 years ago but it has recently decided to die or at least it is attempting to die so we replaced it with the Dell inspiron. It is smaller and easier to manage. Of course it is faster and the keys are just a feathers touch. Excellent for school!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good and works good, however, the price is not good as I was expecting for a kind of laptop like that. It would be great if the price is lower

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speedy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop feels great and has been very quick with the 8th Gen i7. Only problem has been that for some reason the laptop would not update,but I have resolved the annoying issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm no expert. Works well for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop/tablet because I will be traveling Europe and needed a laptop with good processing, memory, and storage while being SMALL. And for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is superb. I am going back to school and need it reliablility. The screen flipping to the back is a great tool to use the laptop una different fashion...when walking or when small spaces while still using a true laptop. Fast very fast, great graphics. Well spent money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase. Convenient for school. Use it for simple help and programming. Love that I can fold it and it adjusts to what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Overheating

    Rated 2 out of 5 stars

    Problems with heating and with the fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems with it overheating and the fan periodically gets very loud.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Vette,

      Thanks four your feedback. We'd recommend the following tips to help with your computer overheating:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      If you'd like to lower than fan noise on your computer we'd recommend updating your BIOS: An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.

      You can read the full article here - http://dell.to/2ENlXfz.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues in the beginning with the screen connection but with geek service was able to eventually get it resolved. No further issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of my boys are extremely happy with this product. They love the slim design, the touch screen, and the flip back monitor. Great investment!

    I would recommend this to a friend